Punta Sam Beach

This was an ok resort the staff needs more training on helping families with navigating through the resort. We didn’t find out much until it was our last night there. All in all it’s a ok resort just need better information. Not a lot of restaurant options either they tell you need reservations but they also don’t make reservations.

This was our first time in Cancun all inclusive family resort. My family is really happy to have had an amazing experience and vacation time at the Seadust. We definitely recommend for others.

The room I paid for didn't meet even the minimum standards, and the staff couldn't fix the issues—there was no water, no coffee, and no internet. They offered a complimentary bottle of wine but didn't provide glasses or a corkscrew. When I booked my package, it promised a beach view, but at check-in, I was told none were available unless I upgraded to a more expensive package. I rented one of your most expensive accommodations—supposedly with a beach view—only to get a view of seaweed; the private pool was dirty and full of trash, and all they did was dump an excessive amount of chlorine into it! and the room looks old and bad maintained