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"Everything about this hotel is amazing, especially the staff"

"absolutely wonderful room spacious , clean and very nicely decorated"

"Yes"

"This was a last minute booking after an Air Canada 2.5 hour delay caused me to miss the Sleeper train to Penzance by one minute. At first the night porter was reluctant to grant me the room I had just booked through Hotels.com, but he graciously let me stay, even though he was only able to find a luxury suite (the front desk staff had retired for the night). The next morning I was not charged for the "upgrade". I was treated much more fairly by Durrants than by Air Canada, who have thus far refused to pay for my night in London which they caused. My room was huge and quiet. I slept very well. I will be returning to a more modest room at Durrants, and in future, as funds permit, I will consider treating myself to a fancier room at this elegant London hotel. "

"Staff are super helpful. Enjoyed the location, room and the warm atmosphere. "

"really cool vibe hotel in excellent location"

"Everyone was so friendly and the hotel is beautiful in a great location. Also very quiet and clean. "

"Staff "