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Had a slight problem with the first room we were allocated. However the Hotel and staff more than over compensated for the issue. We cannot thank them enough for their attention to the point we raised.
I liked the property but I was disappointed that the room I paid for wasn’t the the room I expected as it was smaller than the picture I reviewed and was sent
The staff was super friendly and informative. The hotel location was fantastic, just over the Westminster Bridge to Westminster Abbey, Big Ben, and Parliament. Other “must sees” are also not far by walking such as The Churchill War Rooms.
Clean practical and very helpful friendly staff. Great location for theatre trip.
Charm and excellent staff. Beautiful location and view to The Thanes.
Enjoyable stay and the arboretum was fine even in winter.
A morning workout swim whirlpool steam and sauna before a 10 hour flight! All wrapped up with a fabulous breakfast in the Bookong Hall
A total break from home. Wonderful room. Great pool/Jacuzzi. Friendly staff. Just felt rested
Love the location and was surprised at the size of the river view room - very good value for money in London.