Search Hotels Near National Portrait Gallery, London

"Great location. Aircon was a bit suspect. Early check in and bag holding fees were scandalous."

"Excellent location to the Savoy theatre. Excellent restaurant Helpful friendly staff."

"Great location! The woman checking us in offered restaurant suggestions without us even asking."

"Booked a last minute stay to celebrate our wedding anniversary. No provisions or offers given to celebrate our special day, not even a 'happy anniversary' comment! Room was not clean...hair in shower area and plughole, dust on table/TV. Breakfast was a smaller selection than expected. Omlettes, eggs Benedict, etc. are normaally available in buffet breakfast but these were chargeable extras! Fried eggs in the buffet were cold. Tables were not cleared of dishes quickly which meant we had to move our used dushes to a neighbouring table. A very disappointing breakfast experience, which was charged on top of our booking....totally unacceptable. Spa area was also extremely disappointing. Only when we enquired about timing for the spa were we informed of the refurbishment taking place. Only the pool was available on a booking system. No jacuzzi, steam room or sauna. I've never been to a hotel where they book you in advance to use the pool and only for approx. 30mins use! When in the pool one wall was covered in tarpaulin for work on the other side....noisey and dusty works going on. Corners of the tarpaulin were torn to show large holes which allowed a lot of cold air towards the pool. There were no treatments available until after check out time! The only positive was the car park and the excellent service from Tino and tge team. Car park area is small but well managed. Location was good but this was an overall very disappointing experience. "

"A great hotel in a great location. You can’t beat its proximity to the National Gallery. The room was cozy, the bed was set into an alcove, so only one side of the bed to get on/off. The luggage had to store under the bed. The TV was easy to use, the bathroom was great, and I wanted to steal the bed it was so comfortable. I would definitely stay here again. A great location, great room at a decent price."

"The rooms were clean and very modern. The staff were attentive, arranged car service, and made recommendations as needed. They even provided us with a bottle of prosecco for our anniversary. We enjoyed the Blind Spot (Speakeasy) on the property. They had great drinks and we had a few shares while there. The hotel is in a great location with easy access to the tube. We enjoyed our stay and would recommend."

"Ok was worth the money for location"

"It was ok"

"Wow! This was a wonderful experience. I see why its a 5 star hotel. Thanks to Expedia for making my experience even better!"