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Reviews

4.4 / 5Excellent
3,681 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Florence Nightingale Museum
    5 min walk
  • Popular Location
    Imperial War Museum
    6 min walk
  • Popular Location
    The Vaults
    7 min walk
  • Airport
    London (LCY-London City)
    21 min drive

Choose dates to view prices

  • Superior Double Room

    Room Amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Twin Room

    Room Amenities

    • 183 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Superior King Room

    Room Amenities

    • 183 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • King Room (Studio)

    Room Amenities

    • 258 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Twin Room (Studio)

    Room Amenities

    • 258 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More details
  • Executive Double Room

    Room Amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Executive Studio, 1 King Bed

    Room Amenities

    • 291 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Studio, 2 Single Beds

    Room Amenities

    • 291 sq ft
    • Sleeps 4
    • 2 Single Beds
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

About this area

London

Located in London's London City Centre neighbourhood, Park Plaza London Waterloo is in the city centre and near the beach. Westminster Abbey and Tate Modern are cultural highlights, and some of the area's notable landmarks include Westminster Bridge and Coca-Cola London Eye. Consider Piccadilly Theatre for a night out, and don't miss Sky Garden, a top local attraction. Our guests love the hotel's location for the sightseeing. It's also convenient for public transport: Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 11 minutes.

Visit our London travel guide
Popular Location

What's nearby

  • Florence Nightingale Museum - 5 min walk
  • Imperial War Museum - 6 min walk
  • The Vaults - 7 min walk
  • Southbank Centre Book Market - 8 min walk
  • Old Vic - 10 min walk

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London Waterloo Station - 11 min walk
  • London (LCY-London City) - 35 min drive

About this property

Park Plaza London Waterloo

4-star London hotel in London City Centre, walk to St. Thomas' Hospital
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 494 rooms provide complimentary wireless Internet access, 24-hour room service and LED TVs. Guests will also find minibars, rainfall showerheads and pillow menu.
Park Plaza London Waterloo offers 494 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Mandara Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 45.00 per night

Food and drink

English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 19.50 for adults and GBP 19.50 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
German
Italian
Spanish

Business services

Business centre
Meeting rooms

Outdoors

Terrace

Spa

2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Climate control (heating)
Hypo-allergenic bedding
Pillow menu

Bathroom

Designer toiletries
Hairdryer (on request)
Rainfall showerhead
Shower

Entertainment

48-inch LED TV
pay films

Food and drink

Minibar

More

Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
  • Self-parking fee: GBP 45.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Property is also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London
4.4

Excellent

5 - Excellent
2,106
4 - Good
1,173
3 - Okay
268
2 - Mediocre
90
1 - Poor
44
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Feb 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Staff amazing very helpful. My son had left his birthday present for his 9th birthday a fitbit, in the spa the day we had arrived. Only realised after we had checked out and had gone from the hotel. Security had found it and kept it safe untill we came back my son was so happy. Everyone was so nice, very kid friendly. Will go back!

      Stayed 1 night in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Great location, close to Tube Station and 10 mins walk from Waterloo. Nice quiet area. The hotel was smart and stylish but also made an effort to cater for children. The evening activities for children through half term we're a nice and unexpected touch. The pool and spa area is great.

      Stayed 1 night in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Very nice hotel, very modern and clean with a nice spa and good swimming pool

      Stayed 2 nights in Feb 2020

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