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Novotel London West

Photo gallery for Novotel London West

Exterior
Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace
Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace
Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Premium Room, 1 Queen Bed (Premium) | Minibar, in-room safe, desk, laptop workspace

Overview of Novotel London West

UNESCO Sustainable Travel Pledge

Novotel London West

4.0 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
1 Shortlands, Hammersmith, London, England, W6 8DR

Explore the area

  • Popular LocationEventim Apollo7 min walk
  • Popular LocationKensington Palace6 min drive
  • Popular LocationWestfield London Shopping Centre9 min drive
  • AirportLondon (LHR-Heathrow)25 min drive

Room options

About this area

London

Novotel London West is located in Hammersmith, a neighbourhood in London, and is near a metro station. Eventim Apollo and Buckingham Palace are cultural highlights, and travellers looking to shop may want to visit Westfield London Shopping Centre and Harrods. Looking to enjoy an event or a match while in town? See what's going on at Wembley Stadium. Guests love the hotel's convenience for public transportation: Hammersmith Station is 6 minutes on foot and Barons Court Underground Station is 8 minutes.

What's nearby

  • Eventim Apollo - 7 min walk
  • Kensington Palace - 6 min drive
  • Westfield London Shopping Centre - 9 min drive
  • Natural History Museum - 10 min drive
  • Royal Albert Hall - 11 min drive

Getting around

  • Hammersmith Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • Heathrow Airport (LHR) - 30 min drive

About this property

Novotel London West

4-star eco-friendly hotel located in Hammersmith
You can look forward to a terrace, dry cleaning/laundry services and a bar at Novotel London West. Enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fitness centre and a business centre.
Additional perks include:
  • English breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, luggage storage and a computer station
  • A front desk safe, ATM/banking services and a 24-hour front desk
  • Guest reviews speak highly of the central location
Room features
All 630 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (GBP 36 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 21.75 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Artisan
  • Aroma

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (53820 square feet)
  • Meeting rooms - 33

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom

Entertainment

  • TV channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: GBP 21.75 per person (approximately)
  • Covered self-parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is Novotel London West pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at on 11 Dec 2022 start from ₹9,750.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel London West?

Self-parking is available for GBP 36 per day. Limited spots are available.

What time is check-in at Novotel London West?

Check-in is from 3:00 PM - 5:00 AM.

What time is check-out at Novotel London West?

Checkout is at noon.

Where is Novotel London West located?

Located in Hammersmith, this eco-friendly hotel is within 1 mi (2 km) of Eventim Apollo and Westfield London Shopping Centre. Kensington Gardens and Hyde Park are also within 3 mi (5 km). Hammersmith Station is 6 minutes by foot and Barons Court Underground Station is 8 minutes.

Can I cancel my reservation for free at Novotel London West and receive a full refund?

Yes, Novotel London West offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London West cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 336 out of 1000 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 370 out of 1000 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 160 out of 1000 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 83 out of 1000 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 51 out of 1000 reviews" "
" "2 - Terrible 5%

7.8/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

4/10 Poor

Andrew
Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is very dated, a superior executive room that has no USB ports. The socket by the bedside wasn’t working. The shower area was tiny and not fit for purpose for any adults taller than average. Breakfast was poor with food in buffet cold and plate warmers don’t warm the plates so that doesn’t help.
Stayed 1 night in Nov 2022

2/10 Terrible

Matthew, Pomona
Travelled with family and small children
Bit of a shopworn property. Solid location, generally. Found check-in to be unduly slow and cumbersome. If you're going to be firm on a 3pm check-in, maybe don't also change your entire front desk shift right at 3! It took 15 mins to clear the one customer before me in line, and when I left, all the lines were 4-5 visitors deep.
Stayed 1 night in Nov 2022

8/10 Good

Mariko
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access from the station
Stayed 5 nights in Oct 2022

2/10 Terrible

Peter
Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bar area was ok …..
Stayed 1 night in Oct 2022

8/10 Good

Judith Elspeth
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore London. Good breakfast. Rooms a bit dated but comfortable and clean. Main areas welcoming and relaxing.
Stayed 3 nights in Oct 2022

10/10 Excellent

Max
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2022

10/10 Excellent

Colleen
Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent and very clean hotel. The area around the hotel was very close to the underground, and with lots of shops and pubs. The staff were very were friendly and helpful. I would stay at the Novotel London again.
Stayed 1 night in Oct 2022

10/10 Excellent

TRACEY
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great for a last minute check in, comfortable beds, great area close to public transport.
Stayed 3 nights in Sep 2022

10/10 Excellent

Arran
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location 5 min from underground trains so can get to places easy
Stayed 1 night in Sep 2022

6/10 Okay

Rebecca
Stayed 1 night in Aug 2022