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Reviews

4.0 / 5Very Good
1,949 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Eventim Apollo
    7 min walk
  • Popular Location
    Westfield London Shopping Centre
    4 min drive
  • Popular Location
    Kensington Palace
    11 min drive
  • Airport
    London (LHR-Heathrow)
    23 min drive

Choose dates to view prices

  • Superior Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Executive Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Premium Room (Executive)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Twin Room (Accessible)

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Single Beds
    More details

About this area

London

In the city centre, Novotel London West is in London's Hammersmith neighbourhood, a walkable area with great shopping. Kensington High Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Stamford Bridge Stadium and Coca-Cola London Eye. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium. Our guests love the hotel's location for the sightseeing and nightlife.

Visit our London travel guide
Popular Location

What's nearby

  • Eventim Apollo - 7 min walk
  • Westfield London Shopping Centre - 4 min drive
  • Natural History Museum - 9 min drive
  • Royal Albert Hall - 11 min drive
  • Kensington Palace - 11 min drive

Getting around

  • Hammersmith Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • London (LHR-Heathrow) - 23 min drive

Restaurants

  • Where to eat
  • Artisan – Restaurant offering international cuisine. Serves lunch and dinner.
  • Aroma – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.

About this property

Novotel London West

4-star London hotel in Hammersmith, walk to Eventim Apollo
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 630 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and TVs with cable channels. Guests will also find iPod docking stations, 24-hour room service and minibars.
Novotel London West offers 630 forms of accommodation with iPod docking stations and minibars. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a bath and shower and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 84.00 per day
Electric car charging station
Limited parking spaces
Parking height restrictions apply

Food and drink

English breakfast available for a fee daily 6 AM–10:30 AM: GBP 17.50 per person
2 restaurants
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Dutch
English
French
German
Italian
Russian
Spanish

Business services

33 meeting rooms
Business centre
Computer station
Conference space (53820 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Free cots/infant beds
Heating

Bathroom

bathtub or shower
Hairdryer

Entertainment

TV channels
iPod dock
TV

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge of GBP 15 per pet, per night.
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 84.00 per day
  • Pet fee: GBP 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Up to 2 children aged 15 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Parking height restrictions apply.

Property is also known as

  • Novotel London West Hotel
  • Novotel London West
  • Accor London West
  • London Novotel
  • Novotel London West Hotel London
  • Novotel London West England
  • Novotel London West Hotel
  • Novotel London West London
  • Novotel London West Hotel London
4.0

Very Good

5 - Excellent
620
4 - Good
890
3 - Okay
301
2 - Mediocre
101
1 - Poor
37
4.1
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.9
Property condition

3/5

  • Liked: Cleanliness, staff & service, amenities

Breakfast buffet was excellent. Helpful staff. The temperature was too warm at night and woke up feeling suffocated because the room was so hot and the temperature control in the bedroom didn’t work so we had to keep the windows open overnight and put ourselves to sleep with the traffic noise.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

There wasn’t anybody at reception desk when I arrived to check in (at about 1500 hrs). Someone k turned up after 5 minutes but no apology from him. Otherwise very nice hotel

Stayed 1 night in Jan 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

There was no hairdryer in the room. When I asked if there should be I was told ‘yes’ in the bathroom and under the desk however I found neither. There was one member of staff at reception when I arrived and there was a large number of people waiting so I had to wait ages to be checked-in.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked the facilities in the room. Space in the wardrobe is not adequate for hanging long items like evening dresses.

Stayed 1 night in Dec 2019

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Location was good. Staff had no time for anyone and was actually rude

Stayed 1 night in Dec 2019

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