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Overview of DoubleTree by Hilton Hotel London ExCel

Photo gallery

Featured image
Balcony
TV, pay-per-view films
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

4.1/5 Very Good
995 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

What's nearby

Popular LocationExcel Exhibition Centre5 min walk
AirportLondon (LCY-London City)4 min drive
Popular LocationO2 Arena17 min drive
Popular LocationWestfield Stratford City21 min drive

Choose dates to view prices

  • Room, 1 Queen Bed

    4.4/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Queen Bed
    Show more
  • Deluxe Room, 1 Queen Bed (Water View)

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Water view
    • Sleeps 2
    • 1 Queen Bed
    Show more
  • Room, 1 Queen Bed with Sofa bed

    4.3/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
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  • Twin Room (Guest)

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 2 Single Beds
    Show more
  • Deluxe Twin Room, View

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Single Beds
    Show more
  • Deluxe Twin Room, Accessible, View

    Room amenities

    • 258 sq ft
    • Water view
    • Sleeps 2
    • 2 Single Beds
    Show more
  • Twin Room, Accessible

    3.9/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 2 Single Beds
    Show more
  • Room, 1 Queen Bed, Accessible

    4.4/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Queen Bed
    Show more
  • Suite, 1 King Bed, City View

    Room amenities

    • 334 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    Show more
  • Deluxe Suite, 1 King Bed (Water View)

    Room amenities

    • 581 sq ft
    • Water view
    • Sleeps 2
    • 1 King Bed
    Show more
  • Deluxe Room, 1 King Bed (Water View)

    Room amenities

    • 258 sq ft
    • Water view
    • Sleeps 2
    • 1 King Bed
    Show more
  • Suite, 1 Queen Bed, City View

    Room amenities

    • 334 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show more
  • Suite, 1 Queen Bed, Balcony

    Room amenities

    • 334 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    Show more
  • Deluxe Room, 1 Queen Bed, Balcony

    Room amenities

    • 258 sq ft
    • Water view
    • Sleeps 2
    • 1 Queen Bed
    Show more

About this area

London

Located on the waterfront, DoubleTree by Hilton Hotel London ExCel is in London's Docklands neighbourhood, an area with great airport proximity. Tower of London and O2 Arena are cultural highlights, and some of the area's notable landmarks include The Shard and London Bridge. Looking to enjoy an event or a match? See what's going on at Excel Exhibition Centre or London Stadium.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Excel Exhibition Centre - 5 min walk
  • O2 Arena - 17 min drive
  • London Stadium - 18 min drive
  • Tower Bridge - 20 min drive
  • Westfield Stratford City - 21 min drive

Getting around

  • Prince Regent Station - 5 min walk
  • London West Ham Station - 7 min drive
  • London (LCY-London City) - 4 min drive

About this property

DoubleTree by Hilton Hotel London ExCel

Waterfront London hotel in Docklands, walk to Excel Exhibition Centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a 24-hour front desk. All 287 rooms provide complimentary wireless Internet access, 24-hour room service and TVs. Other amenities available to guests include free newspapers, hairdryers and laptop-compatible safes.
DoubleTree by Hilton Hotel London ExCel offers 287 forms of air-conditioned accommodation with laptop-compatible safes and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 12 per night
Limited parking spaces

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 17.95 per person
1 restaurant
1 bar
24-hour room service

Things to do

24-hour fitness centre

Family friendly

Free cots/infant beds

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Daily housekeeping
Multilingual staff

Languages spoken

English
Filipino
French
German
Italian
Lithuanian
Polish
Portuguese
Romanian
Russian
Slovenian
Spanish

Business services

2 meeting rooms
Computer station
Conference space (882 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Handrails in stairwells
In-room accessibility
Roll-in shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

Films for purchase
TV

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 23 March 2020 to 5 July 2020 (dates subject to change).

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 17.95 per person (approximately)
  • Self-parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton Hotel ExCel
DoubleTree Hilton London ExCel
DoubleTree Hilton ExCel
Ramada Hotel London Docklands
DoubleTree By Hilton Hotel London ExCel England
London Ramada
Ramada London
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Can I cancel my reservation for free at DoubleTree by Hilton Hotel London ExCel and receive a full refund?
Yes, DoubleTree by Hilton Hotel London ExCel offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel London ExCel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for GBP 12 per night. Limited spots are available.
What time is check-in at this property?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for GBP 10 (subject to availability).
Where is DoubleTree by Hilton Hotel London ExCel located?
Located in Docklands, this hotel is 0.3 mi (0.4 km) from Excel Exhibition Centre and 2.9 mi (4.7 km) from O2 Arena. Tower of London and London Stadium are also within 6 mi (10 km). Prince Regent Station is 5 minutes by foot and Royal Albert Station is 7 minutes.

Guest reviews

4.1
Very Good
5 - Excellent
423
4 - Good
389
3 - Okay
119
2 - Mediocre
36
1 - Poor
28
4.4
Cleanliness
4.2
Service and Staff
3.9
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ideally situated for Excel. Parking easy, although hotel quiet.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing very great service, and attentive, always caring about you

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, nice room and view. The elevators are a bit outdated.

Stayed 2 nights in Feb 2020