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Overview of Novotel London Canary Wharf Hotel

Photo gallery

Featured image
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationTower of London7 min drive
    Popular LocationO2 Arena9 min drive
    Popular LocationTower Bridge14 min drive
    AirportLondon (LCY-London City)18 min drive
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  • Superior Double Room, City View

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room, City View
  • Superior Double Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room, 1 King Bed
  • Superior Twin Room, 2 Single Beds

    4.8/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin Room, 2 Single Beds
  • Executive Room, 1 King Bed (Premium)

    4.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed (Premium)
  • Studio, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStudio, 1 King Bed
  • Deluxe Twin Room

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room
  • Superior Twin Room, City View

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin Room, City View
  • Executive Suite, 1 King Bed

    3.8/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed

About this area

London

Located in London's Canary Wharf neighbourhood, Novotel London Canary Wharf Hotel is in the business district and near the airport. Liverpool Street and Borough Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Madame Tussaud's Wax Museum. Looking to enjoy an event or a game? See what's going on at O2 Arena, or consider Piccadilly Theatre for a night out.
Visit our London travel guide
Popular Location

What's nearby

  • Tower of London - 7 min drive
  • Excel Exhibition Centre - 8 min drive
  • O2 Arena - 9 min drive
  • The Shard - 10 min drive
  • Tower Bridge - 14 min drive

Getting around

  • London Limehouse Station - 4 min drive
  • South Quay Station - 5 min walk
  • AirportLondon (LCY-London City) - 18 min drive

Restaurants

  • Where to eat
  • Canary Coffee – Open daily.
  • BOKAN 37 – Fine-dining restaurant offering international cuisine. Serves breakfast, brunch and dinner daily.
  • BOKAN 38 – Serves light fare daily.
  • BOKAN 39 – Open daily.

About this property

Novotel London Canary Wharf Hotel

4-star London hotel in Canary Wharf with restaurant
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 313 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.
Novotel London Canary Wharf Hotel offers 313 forms of air-conditioned accommodation with a safe and coffee/tea makers. 55-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee daily: GBP 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 55-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 4 November 2020 to 1 December 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 25 per person (approximately)
  • Pet fee: GBP 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Novotel London Canary Wharf Hotel and receive a full refund?
Yes, Novotel London Canary Wharf Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London Canary Wharf Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel London Canary Wharf Hotel have a pool?
Yes, this property has an indoor pool.
Is Novotel London Canary Wharf Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night.
What time is check-in at Novotel London Canary Wharf Hotel?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Novotel London Canary Wharf Hotel?
Checkout is at noon.
Where is Novotel London Canary Wharf Hotel located?
Located in Canary Wharf, this hotel is within 3 miles (5 km) of Financial District, Tower Bridge and O2 Arena. Tower of London and Brick Lane are also within 3 miles (5 km). South Quay Station is only a 5-minute walk and Heron Quays Station is 6 minutes.
4.6
Wonderful
5 - Excellent
685
4 - Good
227
3 - Okay
40
2 - Poor
12
1 - Terrible
13

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, very clean and well maintained. Amazing view from the 31st floor. Great communication beforehand and was given special treatments as we were celebrating a special occasion. Gym was good, boxing was fun, pool area was warm, just a bit small to accommodate everyone (5 people in pool felt extremely crowded). Staff were quite friendly apart from one who was a bit reluctant to let me up the lift when I forgot my room key (possibly because I didn’t look the typical customer). One issue was there were window cleaners right outside our 31st floor room looking in when I had just gotten out the shower! Overall a great stay, will definitely be back.
Stayed 1 night in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was wonderful! However, the only downside of my stay was the fire alarm went off at 4:30am. We went downstairs and was told it was just a fault in the panel so we went back upstairs to bed. Then the alarm went off again but was not stopping. So we went downstairs for the second time until the fireman said it was safe. Apparently it was smoke coming from the washing machine. We wasn’t annoyed that the fire alarm went off but annoyed at the fact that when checking out it wasn’t mentioned. We were never apologised to or offered anything to compensate it. Again, everything else about our stay was lovely!
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time, the staff was fantastic and very friendly! I would recommend that location to everyone
Stayed 3 nights in Mar 2020