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Overview of Great Cumberland Place

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Featured image
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

3.5/5 Good
1,006 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business Services
  • Parking Available
  • Laundry
  • Housekeeping

Map

Highlights

Popular LocationMarble Arch1 min walk
Popular LocationHyde Park2 min walk
Popular LocationHarrods4 min drive
AirportLondon (LHR-Heathrow)38 min drive

Choose dates to view prices

  • Standard Twin Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Double Room

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Single Room

    Room amenities

    • 139 sq ft
    • Sleeps 1
    • 1 Single Bed
    More details
  • Apartment, 1 Bedroom

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details

About this area

London

In the city centre, Great Cumberland Place is in London's London City Centre neighbourhood, a walkable area with great shopping. London Palladium Theatre and Madame Tussaud's Wax Museum are cultural highlights, and travellers looking to shop may want to visit Oxford Street and Park Lane. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium or Emirates Stadium. Our guests appreciate the hotel's convenience for public transport: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 8 minutes by foot.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Marble Arch - 1 min walk
  • Hyde Park - 2 min walk
  • Harrods - 4 min drive
  • Buckingham Palace - 6 min drive
  • Piccadilly Circus - 8 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • London Paddington Station - 17 min walk
  • London (LHR-Heathrow) - 38 min drive

About this property

Great Cumberland Place

Luxury London hotel in London City Centre, walk to Oxford Street
Self parking, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and express check-in are on-site. All 119 rooms offer free WiFi, coffee makers and TVs with digital channels. Other amenities available to guests include hairdryers, laptop-compatible safes and showers.
Great Cumberland Place offers 119 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 50 per day
Parking nearby: GBP 45 per day
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Arabic
English
Filipino
French
German
Italian
Polish
Portuguese
Russian
Spanish
Turkish

Business services

Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices available

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

Digital channels
TV

Food and drink

Coffee/tea maker

More

Desk
Electrical adapters/chargers
Guidebooks/recommendations
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Local maps
Phone
Restaurant dining guide
Slippers
Window screens

Policies

Check-in

Check-in between 3 PM and 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 25 March 2020 to 21 June 2020 (dates subject to change).

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per day.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: GBP 115 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: GBP 50 per day
  • Nearby parking fee: GBP 45 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 100 (subject to availability)
  • Rollaway bed fee: GBP 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cumberland Hotel London
Cumberland Hotel
Cumberland London
Cumberland
The Cumberland London, England
The Cumberland Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Great Cumberland Place Hotel London

Frequently asked questions

Can I cancel my reservation for free at Great Cumberland Place and receive a full refund?
Yes, Great Cumberland Place offers free cancellation on select room rates, because flexibility matters! Please refer to Great Cumberland Place cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Great Cumberland Place?
As of 6 Jun 2020, prices found for a 1-night stay for 2 adults at Great Cumberland Place on 28 Jun 2020 start from Rs12,925, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Great Cumberland Place pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for GBP 50 per day.
What time is check-in at Great Cumberland Place?
Check-in is from 3 PM to 2:00 AM. Early check-in is available for a fee of GBP 50 (subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for GBP 100 (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 115 per vehicle, one-way, applies.
Where is this property located?
Located in London City Centre, this luxury hotel is steps away from Marble Arch, Oxford Street and Hyde Park. Park Lane and Baker Street are also within 5 minutes. Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 8 minutes.

Guest reviews

5 - Excellent
225
4 - Good
363
3 - Okay
213
2 - Mediocre
120
1 - Poor
85
3.8
Cleanliness
3.6
Service and Staff
3.2
Amenities
3.4
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities

As a resident unable to buy a drink from the bar, was advised room service only which is not helpful when you have guests with you, if I was to order have to go back to the room to request and then go back to the bar to entertain my guests.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was fun, modern and we loved the music. Staff was really wonderful and we really loved the remake of the old Cumberland to the Hard Rock Hotel !!

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only complaint was hot water was luke warm in the morning

Stayed 1 night in Jan 2020

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost !

Terrible hygienic conditions, No hot water.

Stayed 2 nights in Jan 2020