Hilton London Metropole

Photo gallery for Hilton London Metropole

Primary image
Suite (Penthouse Suite) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite (Penthouse Suite) | Living area | LED TV
Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Hilton London Metropole

Hilton London Metropole

4.0 star property

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
225 Edgware Road, London, England, W2 1JU

Explore the area

  • Popular LocationOxford Street5 min drive
  • Popular LocationMadame Tussauds Wax Museum6 min drive
  • Popular LocationMarble Arch6 min drive
  • AirportLondon (LHR-Heathrow)42 min drive

Choose dates to view prices

About this area

London

Hilton London Metropole is located in London City Centre, a neighbourhood in London, and is in a shopping district and near the airport. Madame Tussauds Wax Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Trafalgar Square. Natural History Museum and London Eye are not to be missed. Guests appreciate the hotel's convenience for public transportation: Edgware Road (Circle Line) Underground Station and Edgware Road (Bakerloo) Underground Station are just steps away.

What's nearby

  • Hyde Park - 13 min walk
  • Oxford Street - 5 min drive
  • Madame Tussauds Wax Museum - 6 min drive
  • Marble Arch - 6 min drive
  • Regent's Park - 8 min drive

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 7 min walk
  • Heathrow Airport (LHR) - 42 min drive

About this property

Hilton London Metropole

4-star London hotel in London City Centre, near Hyde Park
Along with 4 restaurants, this smoke-free hotel has 4 bars/lounges and a health club. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hilton London Metropole offers 1099 accommodations with laptop-compatible safes and coffee/tea makers. LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 18.50 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (44116 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35 per pet, per stay, plus a one-off cleaning fee of GBP 35
Up to 75 lbs/34 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 18.50 per person (approximately)
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 23 out of 80 reviews
5 - Excellent 29%
Rating 4 - Good. 21 out of 80 reviews
4 - Good 26%
Rating 3 - Okay. 14 out of 80 reviews
3 - Okay 18%
Rating 2 - Poor. 12 out of 80 reviews
2 - Poor 15%
Rating 1 - Terrible. 10 out of 80 reviews
1 - Terrible 13%

3.7/5

Cleanliness

3.7/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

3.6/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The entrance and restaurants were quite impressive as we walked towards the elevator to our room. We quickly noticed that we seemed to be entering a lower quality part of the hotel. We arrived to our room and couldn’t enter because the lock needed new batteries. Had to wait 20 minutes outside the door before it was fixed. Entered the room and was hit by a strong musty smell. Tried to turn the tv on and nothing happened. Had to call the Engineering team in to find out the tv wasn’t hooked up. The toilet flushing handle didn’t work properly and was very close to falling off. Overall not what we expected from Hilton.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, rooms a little outdated. Location is convenient for tube and Paddington station but it not the nicest of areas in London.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively nice stay. Not really big enough for a party of 6 as the pull out couch takes up all the sitting room but otherwise fairly comfortable stay. Some of the hotel is more remodeled and modern however we were in the section that wasn’t. It was a clean stay nonetheless. The shower tub was extremely hard to get out of as it’s so high and was nearly a safety hazard. The stairs in the room were also really inconvenient you bring up heavy luggage or if you have a disabled member in your party. Overall very decent stay as we only used the room for sleep. The amount of USB ports was also really convenient.
Stayed 4 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Below poor rating this place smell sewer, staff unfriendly and very crowded not clean noisy place I can’t describe how horrible it is not worth the money the most biggest mistake
Stayed 4 nights in Jul 2022