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Sofitel London Heathrow

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Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Club Suite (Prestige) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview of Sofitel London Heathrow

UNESCO Sustainable Travel Pledge

Sofitel London Heathrow

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

Explore the area

  • Popular LocationBaitul Futuh Mosque5 min drive
  • Popular LocationImagine Spa10 min drive
  • AirportLondon (LHR-Heathrow)12 min drive
  • Popular LocationAirport Bowl13 min drive

Room options

About this area

West Drayton

Near a metro station, Sofitel London Heathrow is in Heathrow Villages, a walkable area in West Drayton with good airport proximity. Don't miss out on a visit to LEGOLAND® Windsor. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Baitul Futuh Mosque - 5 min drive
  • Imagine Spa - 10 min drive
  • Airport Bowl - 13 min drive
  • Virtual Aviation - 13 min drive
  • Stockley Park - 17 min drive

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Heathrow Terminal 4 Underground Station - 8 min drive
  • Heathrow Airport (LHR) - 12 min drive

About this property

Sofitel London Heathrow

5-star luxury hotel in the heart of Heathrow Villages
Shopping on site, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Sofitel London Heathrow. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour fitness centre.
You'll also enjoy perks such as:
  • English breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • Smoke-free property, 45 meeting rooms and a gift shop
  • Luggage storage, a ballroom and a TV in the lobby
  • Guest reviews give top marks for the overall value and walkable location
Room features
All 605 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menu and laptop-compatible safes. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with designer toiletries and separate baths/showers
  • HDTVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and fridges

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a GBP 99 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • English breakfast available for a fee daily 6 AM–10:30 AM: GBP 19.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Vivre
  • La Belle Epoque

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (32292 square feet)
  • Meeting rooms - 45

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.00 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: GBP 19.95 per person (approximately)
  • Self-parking fee: GBP 20 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out fee: GBP 60.00 (subject to availability)
  • Rollaway bed fee: GBP 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

Is Sofitel London Heathrow pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 28 Sept 2022, prices found for a 1-night stay for 2 adults at on 17 Oct 2022 start from ₹14,481.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sofitel London Heathrow?

Self-parking is available for GBP 20 per night.

What time is check-in at Sofitel London Heathrow?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of GBP 90.00 (subject to availability).

What time is check-out at Sofitel London Heathrow?

Checkout is at noon. Late checkout is available for GBP 60.00 (subject to availability).

Where is Sofitel London Heathrow located?

Located in Heathrow Villages, this luxury hotel is within 12 mi (20 km) of Stockley Park, London Motor Museum and Windsor Castle. LEGOLAND® Windsor is 11.6 mi (18.7 km) away. Heathrow Terminal 5 Station is 6 minutes by foot.

Can I cancel my reservation for free at Sofitel London Heathrow and receive a full refund?

Yes, Sofitel London Heathrow offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel London Heathrow cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1016 out of 1627 reviews
5 - Excellent 62%
Rating 4 - Good. 363 out of 1627 reviews
4 - Good 22%
Rating 3 - Okay. 151 out of 1627 reviews
3 - Okay 9%
Rating 2 - Poor. 57 out of 1627 reviews
2 - Poor 4%
Rating 1 - Terrible. 40 out of 1627 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Victor
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to be at terminal 5 but hotel should be 4 star not 5 star
Stayed 1 night in Sep 2022

4/5 Good

Mike
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very easy 6 minute walk from Terminal 5 and a very classy hotel. Only disappointment was Tea@5 which was out of several items on the menu and we ordered Tea and water and did not receive water. Waitress never came back to check on us and we ended up approaching her back at the desk to bring us the bill. The Gym was clean and the room service we ordered was spectacular.
Stayed 1 night in Sep 2022

5/5 Excellent

Keith
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the overall decor and art work which was very appealing. We would certainly stay again
Stayed 1 night in Sep 2022

5/5 Excellent

Mark
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best airport hotel around. Walking distance to the terminal, this hotel is super efficient with great staff, amazingly comfortable beds, and fantastic food and drink options. Also, despite being on close proximity to one of the world’s busiest airports, the rooms are incredibly quiet. You will not hear a plane. Fantastic hotel.
Stayed 1 night in Sep 2022

5/5 Excellent

Simon
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2022

4/5 Good

Christopher
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Airport Hotel
Stayed 1 night in Sep 2022

3/5 Okay

Linda
Liked: Staff & service
Bar and restaurant service is awful. Dirty. Food options are ok. Menus filthy. Front desk at hotel is wonderful. Not a five star property. Possibly 31/2.
Stayed 1 night in Sep 2022

5/5 Excellent

Marlene, Bothell
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to stay prior to flying out of Heathrow. Comfortable bed and great bathroom.
Stayed 1 night in Sep 2022

3/5 Okay

Sarah
Travelled with family
Liked: Cleanliness, staff & service
15 minute walk from T5. Room nice, shower and bed good. We overlooked the atrium and found the noise loud from guests walking to and from the hotel. Ate in hotel bar, was very dark and cold although food was good. Would stay again if had a stopover at T5 but would eat in restaurant instead.
Stayed 1 night in Sep 2022

5/5 Excellent

Gail, Corvallis
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from terminal 5. Cknfortable and decent restaurants.
Stayed 1 night in Sep 2022