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"Clean room very comfortable and quiet "

"The best thing this hotel has going for it is the view. Unfortunately, the rest falls short. The staff is not particularly friendly or helpful, and the property is currently undergoing renovations—likely because it hasn’t been updated in decades. The rooms are especially disappointing: dark, outdated carpeting, disintegrating curtains, and worn, unappealing bedspreads make the space feel neglected. While the manager, Amara, was lovely and did his best to assist, there’s only so much that can be done given the condition of the property. Housekeeping offers a voucher if you choose to skip service, but it’s provided somewhat reluctantly, which adds to the overall underwhelming experience."

"Rooms are small but clean and comfortable "

"Dated and ready for refurb"

"Thin duvet and we got cold during the night. Would adjust air conditioning in future. Location for T5, staff and everything else vet good."

"Ok "

"The room was incredible. It was clean with a great view of the London bridges and Big Ben. The staff was very accommodating. The breakfast was perfect and fresh."

"Very stressful to turn up, having booked months in advance to tell me my booking on the hotels.com app had been lost (‘failed to integrate’ apparently)! Not the calm check-in experience I hoped for pre-marathon day. Once a room was found for me, after a prolonged delay, the actual stay was very pleasant & the location perfect."

"Yes breakfast was good "