- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central located to all attraction and transportations. Have great eatery close by. Spacious room, good breakfast
In the city centre, Park Plaza Victoria London is in London's London City Centre neighbourhood, an area with good airport proximity and shopping. Buckingham Palace and Westminster Abbey are notable landmarks, and some of the area's popular attractions include Sea Life London Aquarium and Coca-Cola London Eye. Travelling with kids? Don't miss BT Tower, or check out an event or a game at The Oval. Our guests appreciate the hotel's location for the sightseeing.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
When we arrived at the hotel the rooms were not ready even though it was after check in time. With Expedia the hotel received their money but we received only one of the rooms. I asked to speak to a manager who later I realized was the person watching me interact with the staff member who was trying to check us in. This "manager" would help other customers who were after us but we knew she was avoiding us instead of trying to rectify the situation. I asked then to speak to another manager if possible because I was tired of being ignored. Another manager did finally come and did rectify the situation. Needless to say it shouldn't have taken my persistence and two managers to rectify the situation if this hotel truly offered great customer service. We will be coming back to London but not to this hotel.