Pan Pacific London

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Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Pan Pacific London

UNESCO Sustainable Travel Pledge

Pan Pacific London

5.0 star property

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
80 Houndsditch, London, England, EC3A 7AB

Explore the area

  • Popular LocationTower Bridge18 min walk
  • Popular LocationTower of London18 min walk
  • AirportLondon (LHR-Heathrow)54 min drive
  • Popular LocationWembley Stadium55 min drive

About this area

London

Pan Pacific London is located in London City Centre, a neighbourhood in London, and is near a metro station. The area's natural beauty can be seen at Russell Square and St. James Park, while The British Museum and Buckingham Palace are cultural highlights. Looking to enjoy an event or a game? See what's going on at The Oval, or consider O2 Forum Kentish Town for a night out.
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Map

What's nearby

  • London Bridge - 15 min walk
  • Tower Bridge - 18 min walk
  • Tower of London - 18 min walk
  • St. Paul's Cathedral - 19 min walk
  • Wembley Stadium - 55 min drive

Getting around

  • Liverpool Street Underground Station - 2 min walk
  • London Liverpool Street Station - 4 min walk
  • Heathrow Airport (LHR) - 54 min drive

About this property

Pan Pacific London

Luxury London hotel in London City Centre, walk to Liverpool Street
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. All 237 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy heated floor (bathroom), and other standard amenities include minibars, espresso makers and LCD TVs. Change of towels is available on request
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.2 mi (GBP 55.00 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 35.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Spanish

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • Straits Kitchen
  • Ginger Lily
  • The Orchid Lounge

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 60.00 per pet, per stay
Welcoming dogs and cats only
1 per room (up to 33 lbs/15 kg)
Pets cannot be left unattended
Food and water bowls, pet-sitting services, litter trays and pet-grooming services are available
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.00 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 35.00 per person (approximately)
  • Off site parking fee: GBP 55.00 per day (0.2 mi away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 18 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 108 out of 114 reviews
5 - Excellent 95%
Rating 4 - Good. 4 out of 114 reviews
4 - Good 4%
Rating 3 - Okay. 1 out of 114 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 114 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 114 reviews
1 - Terrible 1%

5.0/5

Cleanliness

5.0/5

Staff & service

4.9/5

Amenities

5.0/5

Property conditions & facilities

4.8/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall, staff friendly and helpful. I have stayed on 3 or 4 occasions and each time has been of a very good standard.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right in the heart of the city, beside Liverpool Street station, 15 minute walk to the river. Hotel staff were incredibly friendly and helpful, the wellness floor with its infinity pool is a lovely space for relaxing. Rooms were spacious and spotlessly clean. We dined in the restaurant and the food was excellent. Well done Pan Pacific, I will be returning
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and staff. I’m an introvert so find it a tad disconcerting when people are overly nice but the staff do go above and beyond to make your stay as comfortable as possible. The wellness area was awesome, great pool, gym and sauna.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff were clearly focused on the client experience and satisfaction.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! We will be back for sure.
Stayed 2 nights in Apr 2022