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"Hotel is centrally located but nice and quiet. The family room was spacious, with two bathrooms (it's adjoining rooms). The staff is very helpful and friendly. The kids enjoyed the scavenger hunt, and little welcome teddy bears. "

"Nice room & hotel but woken up at 6am with cleaning staff getting ready for room cleaning "

"Decent selection of beer and wine. Karolina on the front desk was very helpful and chatty and friendly. "

"Do not stay in a basement room! The noise from people trundling their suitcases in the corridor above is horrendous! Like a plane landing! The staff showed no interest in moving me to another room…. At £259 for a basement noisy room I will never stay in this hotel again. Appalling noise and equally bad crass customer service!"

"WiFi excellent, very clean room and nice toiletries"

"Fast check in, fast Internet, clean room, great view"

"Great location, really nice and helpful staff. That was the second time I stayed there and will come back again. "

"Really lovely staff and a big room which my daughter loved - the restaurants were exciting in a little village kind of set up and the breakfast was tasty. It would have been good to have some more cereal options perhaps? "

"Room clean, spacious, and tidy. View overlooking The Savoy. Tv did not work. No signal. "