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citizenM Tower of London

Photo gallery for citizenM Tower of London

Primary image
View from room
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of citizenM Tower of London

citizenM Tower of London

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
40 Trinity Square, London, England, EC3N 4DJ

Explore the area

  • Popular LocationTower of London7 min walk
  • Popular LocationTower Bridge8 min walk
  • Popular LocationThe Shard16 min walk
  • AirportLondon (LCY-London City)22 min drive

Choose dates to view prices

About this area

London

CitizenM Tower of London is located in London City Centre, a neighbourhood in London, and is near a metro station. Tower of London and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Looking to enjoy an event or a match? See what's going on at Excel Exhibition Centre or O2 Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

What's nearby

  • Tower of London - 7 min walk
  • Tower Bridge - 8 min walk
  • London Bridge - 12 min walk
  • The Shard - 16 min walk
  • St. Paul's Cathedral - 9 min drive

Getting around

  • Tower Hill Station - 1 min walk
  • London Fenchurch Street Station - 3 min walk
  • London (LCY-London City) - 22 min drive

About this property

citizenM Tower of London

4-star London hotel in London City Centre, walk to Tower of London
A restaurant, a bar/lounge and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 air-conditioned accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: GBP 15.95 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CloudM

Things to do

  • Bike parking

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Designated smoking areas
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express checkout

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 15.95 per person (approximately)
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 693 out of 959 reviews
5 - Excellent 72%
Rating 4 - Good. 210 out of 959 reviews
4 - Good 22%
Rating 3 - Okay. 34 out of 959 reviews
3 - Okay 4%
Rating 2 - Poor. 11 out of 959 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 959 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff was friendly and offered to help!
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from room and rooftop bar. Location is right next to the metro stop. Rooms are small but still comfortable and all you need for a place to rest while enjoying the rest of what London has to offer.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very modern and bright hotel. Easy check in and out. What’s not yo like. I will recommend and come back.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fantastic location, right next to the Tower Hill Station, so easy to get around from there, Tower of London is right there as well as the Tower Bridge, everything was very walkable from there. The rooms are really nice as well, great beds, technology, the hotel also has an amazing bar on the roof, and really nice hang out areas on the first floor.
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, the location is outstanding. Woke up every morning to views of the Tower of London and Tower Bridge. Rooms are well appointed however are very small so keep that in mind. Tube station right next to property and lots to eat in the area. I would stay here again!
Stayed 8 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness
After traveling 12 hours, their automated check in did not work. Could not check in for an additional hour.
Stayed 5 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, small room with the bed against the wall one side. Very nice shower.
Stayed 2 nights in May 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel literally set on fire and i got locked in an elevator three times. And even before the fire i had no electricity or running water, and at times had no access to my room or belongings
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ONLY downside was this: I called to request a late checkout and was told we could. I then asked, "so, noon then?" and was told "4pm." I thought, "Oh great!" I later saw we were charged an extra $36.31. I feel like that should have been clarified when I ask about "noon." Otherwise, great location (right above the tube station), the staff were very friendly, the vibe we eclectic and fun, and we got a great view of the Tower of London. Thank you!
Stayed 1 night in May 2022