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"My wife and I stayed for five nights from 14-19 November. Everything about our stay was brilliant, from the initial welcome by the concierge Anthony, the wonderful check-in staff and the housekeeping team, we could not fault it. I am a wheelchair user and the hotel exceeded my expectations considerably. Our room (169) was huge, appropriately adapted and clean. The quality of the breakfast and dinner was very high with service to match. Staff seemed to go to any length to ensure our experience was positive and they succeeded in that. I doubt there can be a more centrally located hotel if it is theatres and the landmarks of London you are looking for. We will definitely return should my health permit. "

"Hotel location was amazing and all the staff we encountered were professional and sweet! Were allowed to check in early too! Rooms alittle outdated but everything else was amazing and would come back again. "

"Room was nice and clean and the staff was nice"

"Room very clean. Staff very helpful. Bat closes at 11.30 even for Residents would suggest a Might Porter as used to be. Breakfast selection was very good , entry into dining room for breakfast was chaotic."

"Clean room pleasant staff"

"Clean room "

"Great customer service, amazing location. My stay turned out be be perfect…. Thank you! "

"This hotel is a great location near the National Gallery and National Portrait Gallery. West End theatres walking distance. Near tube and train. The Library area for guests is excellent, with work stations, comfortable chairs and tables. We would sometimes bring in take out food and eat it here. We did not try the breakfast. There were many options near by including Pret. "

"Beautiful property in a great part of the city, super close to everything. VERY comfy beds! Also, probably the best bathroom I've ever seen in a hotel - spacious and well equipped with a great tub. 100% would stay again!"