- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 8 days at New Year’s. The hotel was decorated beautifully, actually better than Buckingham Palace...we took a private tour of Buckingham across the street. Our room was comfortable, shower nice hot, room clean, coffee and tea service in the morning perfect. The staff was superb. They cared, and went the extra mile each day to ensure our trip was awesome. We will be returning to the Rubens for certain. The Beef Wellington served on New Year’s Eve was a meal I will remember for the rest of my life. Awesome!!