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"A lovely clean environment. Staff helpful . A wonderful breakfast. "

"Room was clean, bed was very comfy. No fridge though."

"Modern hotel short walk to The Eye, Big Ben, The Parliament and Westminster Abby all with 5-10 mins"

"Park Plaza was in a perfect location for access to London. We were able to walk most places. The room was clean and set up well. Friendly helpful staff. It’s our third time there and will return again. "

"Great location and helpful staff."

"Excellent location. "

"Was not offered a menu, not spoken to by any staff member. Not impressed at all."

"Hotel is great but starting to age a bit. Not a very convenient location for transportation in and around London."

"We had booked a suite and there was three of us . The mini bar was empty there was no bedding or towels for our other guest . We did get them after asking . The hotel has reduced what it offers guests in the executive lounge and allows children . There was no extra America in the bathroom . Mini bar was empty . There was no record player or guitar in our suite and the view was and external view . So overall not worth it anymore "