Royal Garden Hotel

Photo gallery for Royal Garden Hotel

Primary image
Premium bedding, minibar, in-room safe, desk
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Royal Garden Hotel

Royal Garden Hotel

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
2-24 Kensington High Street, London, England, W8 4PT

Explore the area

  • Popular LocationKensington Palace7 min walk
  • Popular LocationHyde Park13 min walk
  • Popular LocationNatural History Museum19 min walk
  • AirportLondon (LHR-Heathrow)31 min drive

Choose dates to view prices

About this area

London

Royal Garden Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Kensington Palace and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Big Ben. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Kensington Gardens - 2 min walk
  • Kensington Palace - 7 min walk
  • Royal Albert Hall - 11 min walk
  • Hyde Park - 13 min walk
  • Natural History Museum - 19 min walk

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 4 min walk
  • Heathrow Airport (LHR) - 32 min drive

About this property

Royal Garden Hotel

5-star luxury hotel near Hyde Park
Close to Royal Albert Hall and Natural History Museum, Royal Garden Hotel provides a round-trip airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a hot stone massage, a body treatment or aromatherapy. Enjoy a meal at the two on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; Royal Garden Hotel also has 3 bars, a 24-hour business centre and babysitting. Stay connected with free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), valet parking (surcharge) and limo/town car service
  • A 24-hour front desk, smoke-free property and meeting rooms
  • Massage treatment rooms, wedding services and express check-in
  • Guest reviews say great things about the helpful staff and location
Room features
All 394 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Designer toiletries, baths or showers and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, childcare services and coffee/tea makers

Languages

Arabic, Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 40 per day)
  • Valet parking on site (GBP 40 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 28 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Pilates classes
  • Spa services
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: GBP 28 per person (approximately)
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self-parking fee: GBP 40 per day
  • Valet parking fee: GBP 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Frequently asked questions

Is Royal Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 19 Aug 2022, prices found for a 1-night stay for 2 adults at on 11 Sept 2022 start from Rs18,536.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Royal Garden Hotel?

Self-parking is available for GBP 40 per day. Valet parking is available for GBP 40 per day.

What time is check-in at Royal Garden Hotel?

Check-in is from 2:00 PM - midnight.

What time is check-out at Royal Garden Hotel?

Checkout is at noon.

Does Royal Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 85 per vehicle applies.

Where is Royal Garden Hotel located?

Located in London City Centre, this luxury hotel is within a 15-minute walk of Kensington Palace and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 3 mi (5 km). High Street Kensington Station is only a 4-minute walk and Queensway Underground Station is 13 minutes.

Can I cancel my reservation for free at Royal Garden Hotel and receive a full refund?

Yes, Royal Garden Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Garden Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 621 out of 997 reviews
5 - Excellent 62%
Rating 4 - Good. 269 out of 997 reviews
4 - Good 27%
Rating 3 - Okay. 61 out of 997 reviews
3 - Okay 6%
Rating 2 - Poor. 31 out of 997 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 997 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.1/5

Eco-friendliness

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many staff who were incredibly rude, and had no idea how to work in the hospitality industry. So snobby about giving enough water in the room, one staff argued about it with me. Terrible service, would not stay again despite the great location.
Stayed 10 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service
This hotel is listed as a five star however I believe it to be more of a four star as there is no luxury component to the basic rooms available. I stayed in a ‘Royal Double’ which was supposed to have a view over Kensington Palace. The room was extremely small for one person let alone two and whilst the view was ok it was not of the palace but a field to the left of it. The main problem I found with the room was that the curtains did not block out the light due to the proximity of the bed. This meant the room was light from about 5am every morning and made it difficult to sleep. There was a small fridge which was very useful but other than that it was pretty basic. The main selling feature of this hotel is the proximity to Kensington Gardens and the shops along Kensington High Street. This is my favourite area of London and for that reason alone I would stay at the hotel again.
Stayed 4 nights in Aug 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, next to Kensington Gardens, close to museums, Royal Albert Hall, restaurants, shopping and major attractions. Shower is too small, staff is friendly but made a few mistakes.
Stayed 4 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Room dates and could be updated but still was great!
Stayed 7 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Air con wasn’t working in our room so relocated to a nicer room on the 9th floor with great views of the park.
Stayed 2 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so comfortable and clean.Great views of London(we were on the 9th floor.)Welcoming staff and all round good experience.I Strongly recommend it.
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed 7 nights in Jul 2022