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The Milestone Hotel

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Victorian elegance by Kensington Gardens

Quintessential London charm meets Victorian elegance across from Kensington Gardens. Delight in personalised 5-star treatment, impeccable rooms, and an exceptional dining experience featuring a phenomenal Sunday Roast.

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
The current price is ₹49,104
₹58,925 total
includes taxes & fees
26 May - 27 May

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₹128,810 total
includes taxes & fees
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About this property

The Milestone Hotel

  • Luxury boutique hotel near Kensington High Street
  • Located close to Thackeray Gallery and Kensington Palace, The Milestone Hotel provides dry cleaning/laundry services, a fireplace in reception and 2 bars. Treat yourself to spa services, such as aromatherapy, a facial or a massage. The on-site restaurant, Chenestons, offers lunch and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • An indoor pool
    • English breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
    • Concierge services, a front desk safe and a banquet hall
    • A living plant wall, a 24-hour front desk and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 62 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and memory foam beds
    • Bathrooms with designer toiletries and deep-soaking baths
    • 32-inch LCD TVs with cable channels and DVD players
    • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

Awards and affiliations

  • The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is ₹36,756
₹44,108 total
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 50.00, per accommodation, per night, plus a deposit of GBP 500.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 50 for adults and from GBP 39 for children
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number CMP62944

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does The Milestone Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at The Milestone Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Milestone Hotel on 26 May 2026 start from ₹49,104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Milestone Hotel pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 500.00 per stay and a fee of GBP 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Milestone Hotel?

Valet parking is available for GBP 65 per night.

What time is check-in at The Milestone Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Milestone Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Milestone Hotel located?

Located in London City Centre, this luxury hotel is steps away from Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within 5 minutes. High Street Kensington Station is 6 minutes by foot and Gloucester Road Underground Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 429 out of 504 reviews
Rating 8 - Good. 58 out of 504 reviews
Rating 6 - Okay. 11 out of 504 reviews
Rating 4 - Poor. 5 out of 504 reviews
Rating 2 - Terrible. 1 out of 504 reviews

Reviews

Verified

10/10 Excellent

Sebastian

Liked: Cleanliness
Small rooms with low ceilings in a great location. The hotel lobby and staff are excellent and they accommodate me with early check in at 8:30 am! Hard to beat that level of flexibility!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel were excellent couldnt help enough nothing too much trouble. Will definately be staying thrre when in London.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Loren

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great bar, friendly and accommodating staff. Loved it!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mitchel

Liked: Cleanliness, amenities, property conditions & facilities
Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Home away from home

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms in a great location.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Fernando

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice hotel next to a park.

A hotel in a very good location. Small scale means that the guest is paid attention. As it is England it is not perfection but that is compensated by the staff really making an effort and correcting the small detours.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Rubyni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay in Milestone - always a great service

It was such an amazing stay! Their service and customer service was amazing!!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in London

Great people at a great hotel. Great location.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

lilia

Liked: Cleanliness, amenities, property conditions & facilities
Stuff is absolutely amazing, helpful and amicable Location of the hotel is superb We love this hotel The rooms are super cute, the restaurant and the tea room are perfectly decorated. We are coming back for sure.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We loved our short stay and would have liked to have had more time to enjoy the bar etc. Our room was large and comfortable and every staff member we had contact with was very friendly and welcoming. Will definitely stay again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing - Great location opposite the park. They made us and our dog feel very welcome during our stay.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful old, but updated hotel in the best location in London. Exceptional staff and attention to detail.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Huge character. Great staff. Stables Bar is superb.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Massoud

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean and quiet
Stayed 12 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and elegant
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Milestone is by far my favorite hotel in London. The neighborhood is almost as wonderful as the hotel staff.
Stayed 4 nights in Jul 2024