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"Very friendly and helpful staff and dogs are welcomed and not just tolerated which made all the difference "

"Everything was good as per, did have to wait a while for breakfast though, as the tables weren’t ready. "

"Tired hotel and needs so reinvestment, but lots of parking. Generally ok for the money."

"The staff are phenomenal. Everyone constantly asked if we needed anything. Or if everything was alright. Second time staying there. Great place. "

"Environment was warm and friendly, threw me back to the medieval times. Very homely and the food and service was amazing."

"Superb setting, lovely grounds. Staff are excellent, friendly and efficient. The food, including breakfast was also excellent. A very nice experience."

"Nice comfortable hotel, clean and quiet. Plenty of car parking spaces. Ordered room service for dinner as was told there was a big party arriving for the restaurant. Only down fall from the stay was at 8.30am there was virtually no breakfast items left, except stale bread/pastries. Guess you better get up earlier if you want a full english! "

"Fabulous time, service was incredible. Only thing is very noisy on a Saturday night so didn’t sleep very well - other than that amazing stay"

"A lovely hotel in the most perfect of areas for exploring everything Durham. A little more tea and little checks of the room would’ve made it super. Only other slight disappointment was only small amounts of fruit at breakfast. Everything else was lovely including staff and general upkeep of hotel itself. Thank you for a great stay"

"Clean and tidy had all you needed for your stay but the room was somewhat dated but fine. The pool was fine, as was the steam room and jacuzzi. Overall had a nice stay. Food was good too."