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"Stayed one night as visiting for Strictly Live at The Utilita (easy 5 min walk). First room had an overflowing loo but we were given an immediate change of room. Room very clean, beds very comfy and was quiet (Sunday evening). The window blind was broken so we couldn’t pull it up. Staff were good, Ken was exceptional and a real asset to the hotel. Breakfast was quiet (9.30am) and was very good. Excellent cappuccino. Will definitely stay here again if visiting Birmingham. Hotel Car park accessed from Tennant Steet not Broad Street. "

"Comfortable bed, clean bathroom, nice towels, good iron, good heating and nice staff "

"Spotless room"

"Room was great, staff were lovely. "

"Brilliant family room"

"so friendly and clean and amazing location "

"Spotlessly clean, good size room. Lifts were timely despite us being on 16th floor and one lift being serviced. Nice breakfast. Location is excellent and I've stayed here 3 times now. "

"The doorman was GREAT i was with my elderly parents and one is in a wheelchair and was a GREAT help with the luggage and opening door. Only thing spoiling it was a selfish parker on the pavement so i could not wheel my mother past."

"The only issue was the parking It’s a 10 minute walk (min) and with luggage it’s not brilliant unfortunately. Make sure you park in B4 parking to get your discount code otherwise it’s expensive! "