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Crowne Plaza Birmingham City Centre, an IHG Hotel

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Club Room, 1 King Bed, Business Lounge Access (Club Floor Lounge Access) | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Birmingham City Centre, an IHG Hotel

Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

Guests rated this location 8.1/10 - Very good

Explore the area

  • Popular LocationArena Birmingham10 min walk
  • Popular LocationBullring Shopping Centre10 min walk
  • Popular LocationHagley Road14 min walk
  • AirportBirmingham (BHX)26 min drive

Room options

About this area

Birmingham

Crowne Plaza Birmingham City Centre, an IHG Hotel is located in Birmingham City Centre, a neighbourhood in Birmingham, and is near a train station. Spirit of Enterprise and Industry and Genius are local attractions and those in the mood for shopping can visit Broad Street and Brindleyplace. National SEA LIFE Centre and LEGOLAND® Discovery Centre are also worth visiting.
Visit our Birmingham travel guideOpens in a new window
Map

What's nearby

  • Symphony Hall - 5 min walk
  • The Mailbox - 9 min walk
  • Arena Birmingham - 10 min walk
  • Bullring Shopping Centre - 10 min walk
  • Hagley Road - 14 min walk

Getting around

  • Library Tram Stop - 3 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 26 min drive

Restaurants

  • Cote Restaurant - 7 min walk
  • Medicine Bakery and Kitchen - 5 min walk
  • Birmingham Town Hall - 7 min walk
  • The Stable - 3 min walk
  • Cocoa Caffe - 8 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

4-star hotel located in Birmingham City Centre
Broad Street is located near Crowne Plaza Birmingham City Centre, an IHG Hotel, which provides dry cleaning/laundry services, a bar and a 24-hour fitness centre. The on-site restaurant, b1, features light fare. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and coffee/tea in reception
  • A TV in reception, concierge services and luggage storage
  • Smoke-free property, meeting rooms and multilingual staff
  • Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (GBP 21.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 16.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • B1

Things to do

  • 24-hour fitness centre

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (7438 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 6 Apr 2023 start from ₹6,606.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Self-parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Crowne Plaza Birmingham City Centre, an IHG Hotel?

Checkout is at noon.

Where is Crowne Plaza Birmingham City Centre, an IHG Hotel located?

Located in Birmingham City Centre, this hotel is steps away from Centenary Square and Broad Street. Bullring Shopping Centre and University of Birmingham are also within 3 miles (5 km). Library Tram Stop is only a 3-minute walk and Grand Central Tram Stop is 7 minutes.

Can I cancel my reservation for free at Crowne Plaza Birmingham City Centre, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Birmingham City Centre, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Birmingham City Centre, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews

Crowne Plaza Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1001 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 351 out of 1001 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 105 out of 1001 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 49 out of 1001 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 32 out of 1001 reviews" "
" "2 - Terrible 3%

8.7/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Leselie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful and the food was divine. Great loaction

8/10 Good

Jillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to New Street and sho
Stayed 1 night in Mar 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, very little noise coming from the adjacent rooms, especially for a Saturday night. Staff were courteous.
Stayed 1 night in Mar 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really lovely hotel and felt very plush when you walked in. The check-in staff were lovely. The room was excellent, very clean and I really appreciated the fact they had a kettle and left biscuits (rare nowadays) in the room. The bed was crazy comfortable. Only downside was I think I'm allergic to whatever they washed the bedding in. There was plenty of space in the room for me to roll out my yoga mat.
Stayed 2 nights in Mar 2023

4/10 Poor

fouad

Stayed 1 night in Feb 2023

8/10 Good

Donna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, no exceptional service.
Stayed 3 nights in Feb 2023

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Nicky

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Check in process was great. The room I got was not. I booked a king size bed and ended up with 2 double beds. Couldn’t log onto the Wi-Fi from room, therefore couldn’t get much done. Could hear constant noises through the night including the person next door snoring. Breakfast was great. Bathroom had hoodies stick on walls not cleaned properly. Apparently due to timing of check in it was deemed I would be given anything. Indicating I opted for a king size bed! Staff were very attentive.
Stayed 1 night in Jan 2023

10/10 Excellent

nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main attribute of this hotel was the staff. From Reception to those on Breakfast duty, to the staff doing the rooms, the service was exemplary. Polite, cheerful, friendly, helpful and prompt, it was probably some of the best customer service we have experienced.
Stayed 2 nights in Jan 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in all departments.
Stayed 1 night in Jan 2023