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Malmaison Birmingham

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Standard Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Breakfast, lunch and dinner served, local cuisine
Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Body treatments, aromatherapy, hot stone massages, Swedish massages

Overview of Malmaison Birmingham

Malmaison Birmingham

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
1 Wharfside, Birmingham, England, B1 2JR

Guests rated this location 8.7/10 - Excellent

Explore the area

  • Popular LocationBullring Shopping Centre8 min walk
  • Popular LocationArena Birmingham12 min walk
  • Popular LocationHagley Road18 min walk
  • AirportBirmingham (BHX)28 min drive

Room options

About this area


Malmaison Birmingham is located in Birmingham City Centre, a neighbourhood in Birmingham, and is in the entertainment district and near the airport. The Alexandra and Hippodrome Theatre are cultural highlights, and travellers looking to shop may want to visit Broad Street and The Mailbox. Spirit of Enterprise and Industry and Genius are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • The Mailbox - 1 min walk
  • The Alexandra Theatre - 3 min walk
  • Bullring Shopping Centre - 8 min walk
  • Arena Birmingham - 12 min walk
  • Hagley Road - 18 min walk

Getting around

  • Grand Central Tram Stop - 5 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 28 min drive


  • Cote Restaurant - 4 min walk
  • Medicine Bakery and Kitchen - 2 min walk
  • BrewDog Birmingham - 3 min walk
  • Cherry Reds - 3 min walk
  • The Stable - 1 min walk

About this property

Malmaison Birmingham

4-star boutique hotel located in Birmingham City Centre
Near Broad Street, Malmaison Birmingham provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a hot stone massage or a body scrub. The on-site local cuisine brasserie, The Brasserie, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
Additional perks include:
  • Full breakfast (surcharge), smoke-free property and luggage storage
  • Tour/ticket information, a banquet hall and a 24-hour front desk
  • Concierge services, wedding services and a lift
  • Guest reviews say good things about the bar and central location
Room features
All 193 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.



Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 0.1 mi (GBP 18.00 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 18 for adults and GBP 9 for children
  • 1 bar
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Fitness centre
  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities


  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (3034 square feet)


  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible (may have limits)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds


  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle


  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties



Check-in from 3 PM - midnight
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 9 for children
  • Off site parking fee: GBP 18.00 per day (0.1 mi away; open 24 hours)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Is Malmaison Birmingham pet-friendly?

Yes, Malmaison Birmingham allows dogs (limit 1 per room). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 16 Apr 2023 start from ₹7,494.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Malmaison Birmingham?

Check-in is from 3 PM - midnight.

What time is check-out at Malmaison Birmingham?

Checkout is at 11:00 AM.

Where is Malmaison Birmingham located?

Located in Birmingham City Centre, this eco-friendly hotel is within a 10-minute walk of The Mailbox and Broad Street. Bullring Shopping Centre and University of Birmingham are also within 2 miles (3 km). Grand Central Tram Stop and Town Hall Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free at Malmaison Birmingham and receive a full refund?

Yes, Malmaison Birmingham offers free cancellation on select room rates, because flexibility matters! Please refer to Malmaison Birmingham cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 584 out of 1001 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 251 out of 1001 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 99 out of 1001 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 43 out of 1001 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 24 out of 1001 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent service from all the staff - especially those in the restaurant
Stayed 1 night in Mar 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was great, very helpful - we needed one of our rooms to be a twin not a double, so she arranged with the evening housekeeper to split the bed. Unfortunately, when the housekeeper came, she said she had no single sheets and just gave another quilt to lie under on top of the double - consequently, my nephew slept on the floor! Breakfast staff were amazing, so helpful and sociable - some of the breakfasts were cold, but other than that, good choices and quality food.
Stayed 1 night in Feb 2023

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful the whole time we were there, all of the staff were friendly and the hotel/rooms were spotless
Stayed 1 night in Feb 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay as usual. Really friendly staff, clean and great breakfasts.
Stayed 2 nights in Feb 2023

4/10 Poor


Travelled with partner
Disliked: Amenities, property conditions & facilities
Compared with similar hotels near by this hotel is very poor. The interiors are dark and dated, some on the room was in poor maintenance - the air conditioning was poor and no way of opening window for fresh air - so was very dry. No complimentary water in room or even water to purchase in room. Raddison Blu is far superior and often cheaper.
Stayed 1 night in Feb 2023

10/10 Excellent


Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and stay.
Stayed 3 nights in Feb 2023

2/10 Terrible


Stayed 1 night in Feb 2023

2/10 Terrible


Stayed 1 night in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Jason, London

Travelled with pets, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
I requested early check in 3 times prior to arriving at the property, of which I was told it is likely that this is possible as we needed the room for 1.30pm. I know this is not guaranteed as check in is from 3pm, but I wouldn't have booked this property if they told me 1.30pm should be ok. Once I arrived, I said if it's possible for early check in, the receptionist said yes but she checked the wrong room as we have a dog and was only allowed dog rooms. This was very annoying considering they told us it was available and then it wasn't. When told how long we'd have to wait, we were told around 30 mins so check in at 2.30 (after 30 mins initially trying to get early check in). Once at 2.30pm we asked again and they said the housekeeping didn't even start cleaning our floor! All in all in ruined our plans and we have to wait until after 3pm to check in. Again, if we were told it has to be 3pm then we wouldn't have booked there. Also the rooms were nicely designed but there was a used Lucozade Sport bottle under the bed so wasn't the best first impression.
Stayed 1 night in Jan 2023