Choose dates to view prices

Holiday Inn London - Kensington High St., an IHG Hotel

Photo gallery for Holiday Inn London - Kensington High St., an IHG Hotel

Primary image
Indoor pool
Balcony
In-room safe, iron/ironing board, rollaway beds, free WiFi
In-room safe, iron/ironing board, rollaway beds, free WiFi

Overview of Holiday Inn London - Kensington High St., an IHG Hotel

Holiday Inn London - Kensington High St., an IHG Hotel

4.0 star property

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Wrights Lane, Kensington, London, England, W8 5SP

Explore the area

  • Popular LocationKensington Palace14 min walk
  • Popular LocationRoyal Albert Hall19 min walk
  • Popular LocationHyde Park20 min walk
  • AirportLondon (LHR-Heathrow)28 min drive

Room options

About this area

London

Holiday Inn London - Kensington High St., an IHG Hotel is located in London City Centre, a neighbourhood in London, and is in a shopping district and near the airport. Kensington Palace and Royal Albert Hall are cultural highlights, and some of the area's notable landmarks include Buckingham Palace and Big Ben. Don't miss out on a visit to Sky Garden. Guests love the hotel's quiet location.

What's nearby

  • Kensington Palace - 14 min walk
  • Olympia Conference and Exhibition Centre - 18 min walk
  • Royal Albert Hall - 19 min walk
  • Hyde Park - 20 min walk
  • Natural History Museum - 5 min drive

Getting around

  • High Street Kensington Station - 4 min walk
  • West Brompton Underground Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

About this property

Holiday Inn London - Kensington High St., an IHG Hotel

4-star hotel near Hyde Park
Take advantage of a terrace, a coffee shop/cafe and a garden at Holiday Inn London - Kensington High St., an IHG Hotel. Indulge in a Swedish massage, a body scrub and a body treatment at Imagine, the on-site spa. The on-site restaurant, Boulevard Restaurant, features international cuisine. Aerobics classes are offered at the health club; the property also has dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Meeting rooms, ATM/banking services and concierge services
  • Coffee/tea in the lobby, a ballroom and a front desk safe
  • Guest reviews say great things about the quiet location
Room features
All guest rooms at Holiday Inn London - Kensington High St., an IHG Hotel offer perks, such as pillow menu and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews give good marks for the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 45 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: GBP 17.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Boulevard Restaurant
  • Starbucks
  • Lounge Bar

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Travellers also viewed these properties

See similar properties

Policies

Check-in

79% of travellers were happy with check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Self-parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St., an IHG Hotel Hotel
Holiday Inn London - Kensington High St., an IHG Hotel London

Frequently asked questions

Does Holiday Inn London - Kensington High St., an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at on 16 Oct 2022 start from ₹9,396.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn London - Kensington High St., an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - Kensington High St., an IHG Hotel?

Self-parking is available for GBP 45 per day. Limited spots are available.

What time is check-in at Holiday Inn London - Kensington High St., an IHG Hotel?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn London - Kensington High St., an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Holiday Inn London - Kensington High St., an IHG Hotel located?

Located in London City Centre, this spa hotel is within 1 mi (2 km) of Kensington Palace, Olympia Conference and Exhibition Centre and Royal Albert Hall. Buckingham Palace and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 12 minutes.

Can I cancel my reservation for free at Holiday Inn London - Kensington High St., an IHG Hotel and receive a full refund?

Yes, Holiday Inn London - Kensington High St., an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn London - Kensington High St., an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 361 out of 1068 reviews
5 - Excellent 34%
Rating 4 - Good. 347 out of 1068 reviews
4 - Good 32%
Rating 3 - Okay. 157 out of 1068 reviews
3 - Okay 15%
Rating 2 - Poor. 108 out of 1068 reviews
2 - Poor 10%
Rating 1 - Terrible. 95 out of 1068 reviews
1 - Terrible 9%

4.1/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

4/5 Good

Ann
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Superior” room we got was tiny. Two people can hardly move around that very small room. For being a IHS member, it was a total insult, and I’ve stayed in this hotel before, and used to highly recommend it!
Stayed 1 night in Sep 2022

5/5 Excellent

Diane M.
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily breakfast was very, very good. Staff quite helpful and pleasant.
Stayed 6 nights in Sep 2022

4/5 Good

Matthew
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to tube and shopping and other attractions.
Stayed 5 nights in Sep 2022

5/5 Excellent

Ashley
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property felt safe. A quick walk to the closest tube. Continental breakfast was great, a wide variety of choices. The bar/restaurant had great food and cocktails. I would definitely recommend staying here.
Stayed 7 nights in Sep 2022

4/5 Good

Janice
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and satisfactory amenities. It was very clean and reasonable cost. No complaints.
Stayed 2 nights in Sep 2022

2/5 Poor

Kate
Travelled with family
Liked: Amenities
Disliked: Cleanliness
Smelled of damp, water wouldn't rain from bathroom. Room not cleaned (found previous occupants underwear) Bathroom loo not working. Shame - nice spot but desperate for some TLC.
Stayed 2 nights in Sep 2022

5/5 Excellent

George
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and pleasant stay as usual. We walked to all the places we wanted to go in London this time, but we know from before that the underground station is a very short walk away if we need to go further afield. Very handy for the Royal Albert Hall and Kensington Gardens, too.
Stayed 1 night in Aug 2022

5/5 Excellent

Gary, Aurora
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great area of the city, bustling with restaurants and shops and next to a London Tube station. The room we had was recently renovated, clean and modern. Staff is friendly and helpful. The bar is busy and the buffet breakfast is awesome. We will stay at the Holiday Inn Kensington again the next time we visit London.
Stayed 5 nights in Aug 2022

4/5 Good

ANDREW
Travelled with partner
Liked: Staff & service, amenities
It is a great location, just off High St Kensington and around the corner from the Underground station. The breakfast experience is great. Have used the hotel for 10 years, some of the carpets and bedroom furniture could perhaps do with a more regular fabric wash / clean
Stayed 1 night in Aug 2022

3/5 Okay

Chris
Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room we were in had a broken window; the seal around the window was wore and therefore you could hear everything that come from outside. After speaking to reception and someone from housekeeping we were moved to a different room. However, once this was resolved the rest of the stay was quite nice. Good breakfast selection and air-con room
Stayed 2 nights in Aug 2022