Search Hotels Near Empire Casino, London

"Staff excellent service. Our room was clean and towels change everyday. Windows have noice cancellation, which helps with blocking city noise. We booked the room with extra space and was ideal for me and my husband. Given us space to open our luggage and room to walk to not feel cramped. My only complaint was the water temperature in the shower we couldn’t adjusted. Luckily for us, was at a temperature we did like. Also, room pillows need an upgrade. Rooftop views are beautiful. However can’t comment on the restaurant didn’t try it. "

"Great location"

"Breakfast was very expensive and had limited choices."

"Despite the hotel stating on its website that parking is available, there is no parking of any kind. Additionally, we arrived at the hotel at 2:45 PM. The lobby was full of expectant guests all waiting for the magic 3:00 check in time. The staff was insistent on waiting until 3:00 before anyone could check in. This resulted in a considerable queue that caused frustration from the guests and irritation from the staff. It was a most unpleasant experience. As for the facilities themselves, I’ve not seen such filthy carpeting since my dog relived himself in the sitting room. Horrendous stains throughout the hallways and into the rooms themselves. Our window looked directly out into the walkway of a neighboring home and we were privileged to have them look in on us through the evening and the following morning. The television hung at a precarious angel and appeared to be on the verge of jumping off the wall if not for its fear of touching the aforementioned carpeting. The screen would go black after a few minutes and remain with only sound thereafter. I cannot recommend this hotel for anyone unless you find some pleasure in rude, overbearing staff, carpeting that doubles for farm floors and inoperable tech that is bordering on a health hazard. Do yourself and everyone in the civilized world a favor and seek other, any other, accommodations. "

"Very small room. Very basic accommodations."

"I really enjoyed my stay at Z Hotel Leicester Square! The room was compact, but super cleverly designed so it had everything I needed without feeling cramped. It was clean, comfy, and perfect for just crashing after a busy day in London. The staff were lovely—really friendly and happy to help with anything, which always makes a difference. You honestly can’t beat the location. Step outside and you’re right in the middle of everything—Leicester Square, theatres, food, transport… it’s all right there. And for such a central spot, the price was actually really reasonable. Would definitely stay again—great little base for a London trip!"

"All was lovely even stayed an extra night "

"Much better than expected based on reviews I had seen. No issues at all. Friendly staff at check in (although it's all done on an iPad but you need your booking ref which you don't get from Expedia). Room did what you needed. Good shower, nice bed. No TV but I was barely in the room and no hairdryer but I brought my own. "

"The LOCATION is terrific! Over the top in terms of proximity to so many famous sites, theaters and a dazzling array of restaurants. The food in the lobby was good..but sometimes not hot enough. Help with tech was OK."