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"I had a really pleasant experience at this hotel. The location was super convenient and made getting around very easy. The room was clean, comfortable, and exactly what I expected from the photos. The staff was friendly and helpful whenever we needed anything, which made the stay even better. Everything felt safe, well-maintained, and relaxing. I would definitely consider staying here again and would recommend it to anyone visiting the area."

"Very good cleaned bedroom and bathroom Breakfast buffet same daily boring and staff lovely, polite. Staff at downstair cafe avoiding eye with us and speak without aware we are deaf and try communicate with them order something drink. Next time contact eye, polite and respect. Thanks. "

"Excellent!!!!"

"Room was spotless, cleaned daily with fresh towels and bedding. "

"The staff are always outstanding! "

"We absolutely loved Element New York Times Square. The staff was very friendly - the breakfast buffet was outstanding and our room had so many amenities. This hotel is a hidden gem - it is the best place to stay in NYC!"

"Once we enter the establishment, we were treated very Sweetly, Linda the receptionist greeted us checked in and made us feel special and made our stay worth it. The fact that we were there earlier than our check in time they still tried their best to find us a room ready, but unfortunately they were not ready yet. But they have a great option to leave your luggage at the hotel and go and explore the city, until check in time. "

"Thank you"

"Staff makes up for small issues with the facilities "