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"My wife and I stayed for five nights from 14-19 November. Everything about our stay was brilliant, from the initial welcome by the concierge Anthony, the wonderful check-in staff and the housekeeping team, we could not fault it. I am a wheelchair user and the hotel exceeded my expectations considerably. Our room (169) was huge, appropriately adapted and clean. The quality of the breakfast and dinner was very high with service to match. Staff seemed to go to any length to ensure our experience was positive and they succeeded in that. I doubt there can be a more centrally located hotel if it is theatres and the landmarks of London you are looking for. We will definitely return should my health permit. "

"Room was nice and clean and the staff was nice"

"Great customer service, amazing location. My stay turned out be be perfect…. Thank you! "

"This hotel is a great location near the National Gallery and National Portrait Gallery. West End theatres walking distance. Near tube and train. The Library area for guests is excellent, with work stations, comfortable chairs and tables. We would sometimes bring in take out food and eat it here. We did not try the breakfast. There were many options near by including Pret. "

"Very good hotel, will definitely give going back "

"Our favourite hotel in the city. Thankfully the spa was open this time (closed in January when we were there last). Rooms are spacious and comfortable. Staff attentive, makes your stay extra special. "

"Warm and friendly welcome by the team. From the moment we arrived we were given the 5 star treatment - greeted by the concierge who helped us with luggage, and the reception staff who checked us in with a warm glass of mulled cider. The bar staff were super friendly and extremely attentive. And the room was perfect - clean, spacious and comfortable. Many thanks to the Waldorf team "

"Staff were all so helpful... Especially the concierge team"

"The room was modern and great."