"My only complaint would be the same for every hotel in NYC right now; services missing due to Covid. Nothing to be done and certainly not the hotels' fault."

"Nice"

"The property it self it was great! Restaurants too, the only issue I had is that the organization with servers was not good, it took so long to get a drink most of the time. Also at the pool no enough help, most of the time we had to get our own drinks. One suggestion, up date room’s tv, many issues ..."

"Music at pool to loud. Hard to test with nlise"

"The price is good"

"The location is great. Right next to Times Square. Door is not closing well."

"It's a massive hotel. The pool area is pretty cool, but none of them are deeper than 3-4 feet deep. We paid for a hotel room with a window. It looked out into an alley where they keep the dumpsters. The room was average/nice. Our biggest qualm was that the bathroom doesn't have a fan. It's necessary ..."

"Properly overall was great. Staffs were friendly and attentive. Food choices were wide. Nightly shows."

"Very nice clean room staff very helpful right in the heart of time square short walk anywhere"

"The decor, location, and discounted parking was a plus. The appearance of the hotel and elevator ride was unpleasant."