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GR Solaris Cancun & Spa - All Inclusive

Photo gallery for GR Solaris Cancun & Spa - All Inclusive

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Overview of GR Solaris Cancun & Spa - All Inclusive

VIP Access

GR Solaris Cancun & Spa - All Inclusive

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Blvd. Kukulkan Km. 19.5, Lt 59-2, Sección A, 2 da etapa Zona Hotelera, Cancun, QROO, CP 77500

Explore the area

  • Popular LocationEl Rey Ruins6 min walk
  • Popular LocationDelfines Beach6 min walk
  • Popular LocationMaya Cancun Museum4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)13 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, GR Solaris Cancun & Spa - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun with good airport proximity. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Travelling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Andres Quintana Roo Stadium. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property.

What's nearby

  • El Rey Ruins - 6 min walk
  • Delfines Beach - 6 min walk
  • Maya Cancun Museum - 4 min drive
  • Ballenas Beach - 5 min drive
  • Aquaworld - 6 min drive

Restaurants

  • Where to eat
  • Cafe Solaris – Pool-view restaurant. Serves breakfast daily. Kids' menu available.
  • Marco Polo – Pool-view fine-dining restaurant offering international cuisine. Serves dinner daily. Reservations required. Kids' menu available.
  • Rosmarinus – Pool-view restaurant offering international cuisine. Serves lunch daily. Kids' menu available.
  • Zai – Pool-view theme restaurant offering pizza. Serves lunch daily.

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

About this property

GR Solaris Cancun & Spa - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Spend the day relaxing on the beach or at a marina before returning for a meal at one of GR Solaris Cancun & Spa - All Inclusive's 4 restaurants. All 306 rooms offer free WiFi, balconies and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars (stocked with some free items) and coffee makers.
GR Solaris Cancun & Spa - All Inclusive offers 306 forms of accommodation with minibars (stocked with some free items) and a safe. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Climbing wall
Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
On-site PCR COVID-19 testing is available for a MXN 2200 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MXN 330 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 4 restaurants and 1 coffee shop
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Kayaking
  • Lifeguards on site
  • Motorised watercraft
  • Pilates classes
  • Playground
  • Shopping
  • Spa services
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

GR Cancun
GR Solaris
GR Solaris All Inclusive
GR Solaris All Inclusive Cancun
GR Solaris Cancun
GR Solaris Cancun All Inclusive
Solaris Cancun All Inclusive
Solaris Cancun GR
Solaris GR
Solaris GR Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Hotel Cancun
Gr Solaris Cancun Mexico
Gr Solaris Hotel Cancun
Grand Royal Solaris Cancun
Grand Solaris Cancun
Solaris Cancun
GR Solaris All Inclusive All-inclusive property
GR Solaris Cancun Spa All Inclusive
GR Solaris Cancun & Spa - All Inclusive Cancun
GR Solaris Cancun & Spa - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 1238 out of 2631 reviews
5 - Excellent 47%
Rating 4 - Good. 772 out of 2631 reviews
4 - Good 29%
Rating 3 - Okay. 317 out of 2631 reviews
3 - Okay 12%
Rating 2 - Poor. 159 out of 2631 reviews
2 - Poor 6%
Rating 1 - Terrible. 145 out of 2631 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Beautiful place and wonderful people! We'll be coming back soon.
Stayed 3 nights in Nov 2021

2/5 Poor

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Food and drinks was terrible!!
Stayed 3 nights in Nov 2021

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The food for breakfast was the same every day. Lack of communication to guests regarding extra charges - last minute charges. Denied a refund for a night we didn’t stay in. As well as denied refund for second guess who could not travel last minute due to COVID.
Stayed 6 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time like always we come to this hotel.
Stayed 4 nights in Nov 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Deplorable property conditions.
Stayed 1 night in Nov 2021