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The Waldorf Hilton, London

Photo gallery for The Waldorf Hilton, London

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains

Overview of The Waldorf Hilton, London

The Waldorf Hilton, London

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Aldwych, London, England, WC2B 4DD

Explore the area

  • Popular LocationPiccadilly Circus15 min walk
  • Popular LocationLondon Eye15 min walk
  • Popular LocationBig Ben19 min walk
  • AirportLondon (LCY-London City)32 min drive

Choose dates to view prices

About this area

London

The Waldorf Hilton, London is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. The British Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Trafalgar Square. Don't miss out on a visit to London Eye. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.

What's nearby

  • Covent Garden Market - 4 min walk
  • Trafalgar Square - 10 min walk
  • Piccadilly Circus - 15 min walk
  • London Eye - 15 min walk
  • Big Ben - 19 min walk

Getting around

  • Temple Underground Station - 6 min walk
  • London Charing Cross Station - 9 min walk
  • London (LCY-London City) - 32 min drive

About this property

The Waldorf Hilton, London

Luxury London hotel in London City Centre, walk to Covent Garden Market
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. All 298 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus WiFi and flat-screen TVs with cable channels. Guests will also find wired Internet, room service and premium bedding. Housekeeping is available on request.
The Waldorf Hilton, London offers 298 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (9688 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 60.00 per accommodation, per stay
Welcoming dogs and cats only
1 per room (up to 15 lbs/7 kg)
Pets cannot be left unattended
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 25 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 15 per 24-hour period (rates may vary)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Waldorf
Waldorf Hilton
Waldorf Hilton Hotel
Waldorf Hilton Hotel London
Waldorf Hilton London
Hilton Hotel Waldorf
Hilton London Waldorf
The Waldorf Hilton Hotel London
The Waldorf Hilton London, England
Waldorf Hotel London
Waldorf Hilton London Hotel
The Waldorf Hilton
The Waldorf Hilton, London Hotel
The Waldorf Hilton, London London
The Waldorf Hilton, London Hotel London

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 487 out of 961 reviews
5 - Excellent 51%
Rating 4 - Good. 307 out of 961 reviews
4 - Good 32%
Rating 3 - Okay. 101 out of 961 reviews
3 - Okay 11%
Rating 2 - Poor. 51 out of 961 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 961 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old but very well maintained hotel. efficient, friendly, helpful staff.
Stayed 4 nights in Apr 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were placed on the 8th floor and there is no elevator. I had trouble climbing up the flights with my lung cancer condition. You have to ask for help to carry your luggages after being on the 7th floor. They should have automatically asked their staff to assign assistance for their luggages instead of having us wait upon reaching the 7th floor. Being tired from an 8 hour flight 6 hours airport to/fro is much too hard already on top of additional waiting and energy consuming mechanical hotel lacking ness! 9 days without elevator to take on is an inconvenience and I hope a credit or courtesy would have been provided!!!!
Stayed 8 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities
Staff at reception not very friendly and welcoming but bar staff very nice.
Stayed 1 night in Apr 2022

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in reception was rude.
Stayed 2 nights in Apr 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bell man ( a scotish man) was the nicest person ever! He was so friendly and kind to everyone. Staff here are all nice. However the bed was so small for the two of us! I paid for two people and this bed was a joke! Also the toilet would not stop flushing at 4am I had to close the lid and shut the door because we could not sleep. I was looking forward to using the pool so I packed my swimsuit and so did my mom and this was the only reason why I booked this hotel. They closed the pool at 5pm!!!!!!!! Like why?? next day it was open until 9pm so at 5 after all the walking we did we had nothing to do but sit in our room. A huge disappointment. Other hotels offer free breakfast or something to make up for the disappointment, but nothing at all was offered. Would not stay again!
Stayed 1 night in Mar 2022