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"A hidden gem, on arrival some areas feel a little dated this all helps with the ambience so don’t be put off. Lovely ladies very helpful at breakfast, choice amazing and well cooked. We stayed in one of the chalets lots of room and nice new bathroom, also liked you had your own marked parking space close to room. "

"This is a lovely hotel. The staff are super friendly and helpful. The only problem was the room was very hot and we couldn’t open the window. Will definitely stay again"

"Liked everything. This was our 2nd stay and would definitely stay again "

"everything was good, excellent pleasant staff, lovely breakfast perfectly cooked, just a GEM of a place "

"Great location with just a short walk to the lake. All of the staff were friendly & helpful. The room was very clean & well presented with a lovely view from the balcony. The food was great too"

"Nice hotel, in quiet area, only a few minutes walk from centre."

"The reason for 5 stars is down to the staff all of whom were kind and helpful, particularly Michael. The room was very clean but has certainly seen better days and the bathroom was very cramped although had a good shower. The hotel is well situated in the centre of Carlisle in the heart of the shopping area. "

"Just what we needed. Staff friendly and helpful at checkin. Shops and bars very handy."

"Beautiful hotel with great views of the lake. Both dinner and breakfast were delicious. Hotel provided us with a surprise free drink from the bar. Location is the best with on site car parking. Highly recommended. "