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"Staff are fantastic.. couldn’t fault anything about our stay.. we have stayed there 3 times previous but this was the first time we ate the evening meal.. it was beautiful "

"The room was lovely, but the heating was on a timer, so it was a little cold when we got into the room. But everything else was wonderful. "

"Room clean comfy bed staff friendly and helpful breakfast plenty of choice"

"Its being painted outside right now"

"Excellent hotel in every respect and so convenient for Carlisle city centre at a great price. "

"Great variety of hot, cooked-to-order breakfasts as well as wide range of continental items, all of which were great quality. We were also offered tea or fresh coffee and fresh juice that was brought to the table, along with toast. Room was comfortable and cosy. We had a balcony room overlooking Ambleside high street. Room was generally clean, just a few attention to details missing such as on the towel radiator. We ate in the restaurant ain’t the evening, enjoyed the food we ordered (main and dessert). We had an Irish coffee in the bar afterwards. Would be nice to have a drinks menu in the bar offering a wider selection/few cocktails as there was only a wine menu. Service was great throughout our stay. We used the pool which was nice, really liked the outdoor spa pool. The steam and sauna were ok but didn’t have very good seals around the door so the didn’t reach the high temperature I’m used to. "

"Hotel tired but was aware of that stayed 1night as a pitstop before carrying on on our journey into Scotland, the beds very clean and comfortable although very basic it did the job staff welcoming and break fast was fine buffet style but plenty to go around, I would stay again as a 1nighter,could not moan for £40 a room plus breakfast "

"Very clean room with an amazing view. Right on the river and over the bridge is straight into town. Loved the balcony bar, drinks were a little expensive in hotel but the view made up for it. Pool and hot tub were very clean a little dated but didn’t matter. Bed was so so comfy and room was always warm and very Cosy. Reception staff always there for anything needed. Couldn’t recommend this hotel enough and will definitely be back "

"High point of property is its locatio on the southern shore of lake windermere "