"Great service and beach/pool. Rooms could use some work."

"Only problem no hand towels"

"The rooms are equipped with everything you need for your stay. I did not like the curtains in the room, I would recommend changing them for more modern ones. I had trouble closing them and the elevator in the building I once stayed in was not working and very slow."

"Excellence Hotels provide best guest servicing on every single stage. I bet families with small kids who are not in school age can't find any better resort to stay. I received 5 phone calls from guest service and received 6 complimentary upgrades and gifts to make sure we're having good time and ..."

"We stayed during spring break it felt like they were under staffed the food was cold and not good at all. Overall it was clean but they had no service on the beach"

"Great staff. Clean rooms. Easy access to get around town."

"The property was beautiful, the food was amazing, and most of all the staff was incredible especially the entertainment staff. Exceeded my expectations!"

"Property was very pleasant. The water Park is a plus for the little ones. A lot of on site activities for the family. The suite was spacious and comfortable."

"Rooms are dated and not the cleanest place to stay, especially for the money, but it’s fine if you just want a place with a nice pool and close to Disney and Universal."

"It was like having our own 2 bedroom condo. We had a great view of the golf course. The patio is big and screened in to prevent bugs. The washing machine and dryer are brand new in the unit. Everything was new in the unit including the kitchen appliances and tvs. The master bathroom was the size ..."