"Someone should have allowed me to choose the family side or adults only side when I booked. I had to pay to upgrade."

"Room was clean"

"Only downfall is they try to sell you timeshares"

"This was our fourth stay in the property, as always everything was excellent!"

"the people were so nice and ready to help with anything you need. room service was good, the spa was so nice and relaxing. loved the pool bar, snack bar, games during the day, EVERYTHING WAS AMAZING. I HAD THE BEST 35TH BIRTHDAY IN MEXICO!!!"

"It was a really nice big spacious hotel room & bathroom with comfy 2 queen sized beds and AC to keep cool. Staff was really prompt and the cleaning lady (forgot her name :/ ) but she helped find my brothers wallet he lost wallet and returned it to me. I will be booking with them again for future ..."

"Nice place to stay"

"The kids truly enjoyed the water park and visited it everyday. Our view was the water park so that was nice. What I didn’t like was that it took a while for our suite to be “ready” only to find that when we did go in that there was blood on the sheets in the master bedroom. That indicates to me that ..."

"I liked it. But when we arrived the first night our sheets were dirty on the bed, I did not complain. The next afternoon when we arrived back from a day at one of the parks the room had been clean. I showered and when o went to o get into bed the same dirty sheets were still on the bed and our bathtub ..."

"Overall good experience"