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"Staff were fantastic as usual. Breakfast was hearty and great quality. Room was very nice and cozy - the bed is particularly comfy. Spa was great, clean, and good service. Pub food was lovely. "

"Staff are always friendly and helpful. They remembered me from a previous visit. Rooms are clean, well presented and accessible (lift). Hotel is right outside the station, and a short distance from the centre of town. Breakfast offers continental or full English (best bacon ever). Loved playing solitaire in the bar - small selection of games/packs of cards available. Lovely place to stay. Highly recommended."

"Yes spotless"

"Everything was very good, but may I suggest that a menu be provided for breakfast. There was nothing in writing to say what was on offer"

"Nice hotel and very central"

"Location "

"Staff very friendly on arrival and leaving. Breakfast good. Nice relaxing lounges. Room really warm could do with turning the heating down. Log fire lovely downstairs "

"Clean room, good check in , delicious breakfast "

"We have stayed here several times, the staff are helpful and friendly, great value for money, we will continue to use this hotel when visiting Carlisle "