"Staff here are A , specifically James upfront, They were booked out on the Friday night when I was supposed to arrive and I had a business emergency that kept me checking in until Saturday morning….. They worked with me and understood the circumstances even though it was revenue out of their pocket ..."

"the hotel was a walking distance to Banff downtown. We enjoyed the hot pool. we also liked the breakfast options. will definitely go back."

"Staff very accommodating."

"Great customer service from Christine and other employees!"

"Great"

"Hreat place to stay, 3m awsy from downtown. Oudoor pools are great. Friendly staff. Loved our stay at Hidden Lodge."

"Option of double King beds was what got us to book this hotel, and it was great! Clean room was all we needed, since we spent most of our time exploring Orlando during the day time. We were slightly disappointed that the hot tub was too small that it could only be used by one party at a time, so ..."

"property needs a good updating friendly staff great food at restaurant"

"Beautiful"

"The pool was incredible and our kids had a great time. Its like an indoor country club with a walk up food/drink are and the entire hotel is built around the water features. Very unique. The rooms are dated but still granite and beautiful tile work but motel style beds and feel. We had a room for ..."