Search Hotels with Room Service in Riviera Maya

"The property is amazing, great plant life and animals life. It is well cared for. The staff at the resort are super helpful and friendly. Roman at the pool snack bar went above and beyond everyday. Russell in the Oriental restaurant was great. The pool bar featured three amazing bartenders - Victor, Jose, and Selma. Our cleaner for the week was Consuela. She did an awesome job and helped out with a problem I had, which she was able to solve. Thank you to all staff which defiantly made the stay great. Food was OK, we found items that we liked at each meal, but it underwhelming. The room was great. The pools were amazingly clean and refreshing. "

"There was a lot of seaweed, sargasso, which smelled terrible. The resort cleaned it up as best they could. "

"Unico was very clean and quite property. The food and the drinks were excellent. All staff were friendly. Our concierge, Eduardo, was kind and checked in on us daily. He answered any questions we had without delay. This is definitely more of a stay at the resort and chill at the pool kind of place. Harder to go into town when compared to Cancun. "

"Absolutely incredible. My entire family was asking me to book another trip with them so they could experience the hotel. Truly the best in Tulum. "

"So much to do and try. Great experience.. Food was extremely good..Top shelf alcohol!! Amazing views. "

"Overall is good, but rooms need a little makeup."

"Excellent service "

"One of the best resort that i have been. Lots of options i would like to recommend to anyone. "

"Absolutely amazing week with the family. Kids loved the multiple pool options. Water was nice and refreshing. Food options were great. Even when the restaurants were booked the front desk made sure to get us into some dining and advise on how to book future dining. Wonderful resort! "