Search Hotels with Babysitting Services in Riviera Maya

"This is one of the most beautiful hotels I’ve ever been to. The food is also amazing. That being said, their communication (and Expedia’s) help is very lacking. We tried for a month prior to arriving to make reservations at restaurants were completely ignored. We also tried to get Expedia to help and Expedia was no help either; they just told us to contact the hotel, which was not responsive. We arrived with no reservations for any of the restaurants we wanted and ended up not being able to dine at some of them. For the high price, you would expect a lot more help and attention. I do not think I would use Expedia for this in the future. And I would book months in advance to try to get in contact with the hotel. "

"Very nice only down side is everything is spread out ,not a big deal if you want to walk the grounds are well kept."

"Clean room, staff was nice"

"Everything was nice. Arrived at night around 9pm. They welcomed us home, and gathered the is the luggage. Off we went on resort cart. Beautiful lit pathway, line with palm trees. Welcome, sash on the door. checked in with preferred club members and the festivities began. Served premium drinks. The next 3 days were wonderful, the all inclusive package was definitely a deal. Food was pretty good.Room was very nice. Dual balconies, by the pool, an our ocean view. Staff was very nice. Rooms were kept very clean. We recommend the excursion package to the cenotos and snorkeling "

"Booking restaurants was difficult, especially for shorter stays of five days or less. Availability was very limited. "

"There were no shops nearby. Few internal shops were really pricey. probably thats the way it is. Not a lot of stuff to do if you dont want to be in the swimming pool or beach. Food were same everyday. not a lot of changes in food. I thought the food will be a little different each day of the week. Drinks were great. "

"Amazing place- loved it!!! Service and amenities were 5 star ⭐️ "

"Decently nice property. Low rating is due to the food. It was terrible. The food was worse than school cafeteria food. The steak at the Italian restaurant was like a Salisbury steak with the consistency of heavy jello. We had to upgrade the premier dining options to access halfway edible food. Drinks were fine, and the staff was friendly with good service. At over $600 per night, I expect decent food. "

"Staff was friendly, the shuttle service was fantastic. I wish they had more variety at the buffet. Also felt the bars always had constant lineups. Place was clean and service was excellent overall."