Palms Tulum Luxury Hotel

Property class: 2.5

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Palms Tulum Luxury Hotel provides a garden and more. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Room options

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Showing 1 of 1 room

View all photos for Deluxe Apartment

Room

Deluxe Apartment

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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The price is ₹45,966
₹55,921 total
includes taxes & fees
30 Oct - 31 Oct
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About the area

Located in Tulum City Center, a neighbourhood in Tulum, Palms Tulum Luxury Hotel is near theme parks and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Tulum travel guide
Map
Escorpion street and Andromeda street, Tulum, QROO, 77780

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    16 min walk - 1.4 km
  • Dos Aguas Park
    13 min walk - 1.1 km
  • Hunab Lifestyle Center
    16 min walk - 1.4 km
  • Hospital de Tulum
    19 min walk - 1.6 km
  • Cenote Calavera
    3 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO)
    44 min drive

Restaurants

  • Starbucks
    6 min walk
  • La Regia Tulum
    5 min walk
  • Tacos y tortas el tio
    5 min walk
  • Alfonsina Café
    3 min walk
  • Boston’s Tulum
    5 min walk

About this property

Palms Tulum Luxury Hotel

  • Boutique hotel near Tulum Mayan Ruins
  • Palms Tulum Luxury Hotel provides a garden and more. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Free bike hire, a round-trip airport shuttle (surcharge) and concierge services
    • Beach towels, smoke-free property and multilingual staff
  • Room features
  • All guest rooms are individually furnished, and offer comforts, such as furnished balconies and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch LED TVs with digital channels
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Frequently asked questions

Does Palms Tulum Luxury Hotel have a pool?

Yes, this property has an outdoor pool.

Is Palms Tulum Luxury Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palms Tulum Luxury Hotel?

Self-parking is free at this property.

What time is check-in at Palms Tulum Luxury Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Palms Tulum Luxury Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Palms Tulum Luxury Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2520 per vehicle applies.

Where is Palms Tulum Luxury Hotel located?

Located in Tulum City Center, this boutique hotel is 0.6 mi (0.9 km) from Dos Aguas Park and 1.9 mi (3 km) from Tulum Mayan Ruins. Hunab Lifestyle Center and Hospital de Tulum are also within 1 mile (2 km).

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Reviews

Palms Tulum Luxury Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

8.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 215 out of 293 reviews
Rating 8 - Good. 68 out of 293 reviews
Rating 6 - Okay. 6 out of 293 reviews
Rating 4 - Poor. 3 out of 293 reviews
Rating 2 - Terrible. 1 out of 293 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El departamento esta cómodo y agradable. Estuvimos ahí 4 noches mi hija y yo y la pasamos muy bien. Javier estuvo siempre disponible y atento con nosotras. Es realmente una persona muy dedicada a su trabajo y le agradecemos mucho toda su ayuda sin embargo cuando nosotras llegamos el domingo 16 de febrero, llegamos ya tarde y el nos estaba esperando pero después se tuvo que ir para descansar y sugiero que pongan alguien en recepción en la noche también porque iba ser complicado si llegábamos mas tarde y no hubiera nadie...
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Es un excelente lugar para hospedarse. Super recomendable. A un precio justo.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was great in getting me settled in an providing instruction an directions on where I wanted to go. The hotel was clean an spacious. Only bad the internet an tv was down my last day there.
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what amazing staff, also spoke great English. We felt like we kind of had the best of two hotels with this because of the quick walk to the breakfast at another location. Also when our pool was being cleaned they would send us to the other hotel so we never had to wait. Huge room and very clean! Everyday!
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the Front Desk Clerks were all very knowledgeable and super helpful with anything that we needed, from advice on cool things to do, tips on what types of transportation to use, and recommendations on good places to eat around town.
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was lovely and cool before turning the air conditioning on. They had bikes we could use. Laundry place just around the corner. Beach a few kms away. Only downside was the shower didn’t have a curtain of any sort so the water went everywhere
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place for stay in Tulum, clean, everything was in good conditions. I recommend so much.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable y todo muy limpio. Tienen guardia de seguridad toda la noche
Stayed 6 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE UBICACION Y AMPLISIMAS HABITACIONES

Ubicacion perfecta, a una cuadra de la carretera 307 que va o viene de Cancun y el Boulevard Coba que te deja en 5 minutos en la zona de playa de Tulum. Enfrente una farmacia completa y una oficina para cambiar divisas, mucha seguridad tanto en el hotel como en la zona de Parking. Bicicletas de cortesia para moverte por el centro de Tulum Sin lugar a dudas el mejor Hotel de la zona centrica de Tulum
Stayed 4 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palms is the best

Fantastic experience with Palms. Grate stuff, everyone’s did a grate job! Thank you guys
Stayed 12 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No WiFi in room. Only in lobby which was very humid and very hot. Had to walk to another hotel for included breakfast.
Stayed 8 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Tulum

Llegue a la medianoche y la gente de seguridad me recibio y me ayudo con las maletas. Tiene una excelente ubicacion geografica el hotel Las habitaciones perfectas camas grandes y colchon en excelente estado. cuenta con todos los servicios para hacerte un rico desayuno, almuerzo y cena Cocina a gas, tostadora, heladera gigante y de ultima tecnologia, todo tipo de utensillos de cocina. Chapeau Palms Tulum.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum

Best hotel in Tulum, Big spacious apartments, awesome poolarea, free bikes and Nice Staff 😍
Stayed 6 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful, accommodating staff; wonderful place, extremely spacious and comfortable, clean, with all desirable amenities, perfect location. Highly recommendable.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável, funcionários simpáticos e prestativos, estacionamento aberto porém seguro. Tem câmbio e mercado grande bem próximos ao hotel. O café da manhã é servido em outro hotel que fica a duas quadras aproximadamente. Quarto silencioso. Único defeito que encontrei é que após um tempo a água do chuveiro esfria. Se você tomar banho rápido não terá problemas. Ótimo custo beneficio.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect little oasis in town. Super warm and welcoming staff - thank you! Within biking distance of the Tulum Ruins, the beach and the Gran Cenote.
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and the place was clean. Would go back!
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Condo Hotel in Tulum

Very nice Condo Hotel, the room is clean, the staff is nice and very helpful. They rent you a bicycle without a cost and you can go to the beach, Mayan ruin etc in it. A++++!
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the main avenue in the city center and very close to the bike routes that lead to the beach and the ruins. Free use of beach towels and bikes are also a great plus! Staff has excellent recommendations for restaurants and beach clubs to suit your preferences. Staff was welcoming and extremely friendly and helpful! I would definitely recommend a stay here.
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this place!!very friendly and welvoming staff who are all happy and want to help in every way possible...very large room..more like a condo where yu can cook.separte bedroom....very nice...loved the location, ..enjoyed the breakfast and the bikes that came with it..would definitely stay again
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and clean

Had a great stay at Palms Tulum, condo was extremely clean, staff was friendly and helpful, security was provided at night and bicycles available for use (free). Condo is centerally locates in town and about 2 miles (20 min bike ride) to beaches and Grand Cenote. Would recommend Palms Tulum, only con was WiFi was intermittent on the 3rd floor condo, but worked great poolside.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and beautiful. Service was spectacular. Only thing is the internet signal is very weak, and the pool is really small.
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super helpful. Location is convenient, our room was just as pictured (maybe even nicer!) and free bikes were a good perk!
Stayed 4 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful at all times. The room was immaculate and quite spacious. The location is perfect for walks downtown, taking a rental car to the beach, or traveling to Mayan ruins, or swimming in a cenote. Or, if you prefer, the hotel has bicycles for your personal use for an easy ride to the beautiful white sandy public beaches. Would recommend this hotel and would stay there again.
Stayed 5 nights in Jan 2019