Palaces in North America

"The staff were very helpful and friendly. Special thank you to customer relations staff, Alejendro and Mallory for doing their best with our special requests for our stay. "

"Loved my stay"

"The staff are very friendly and helpful. They provide a microwave upon request"

"Very convenient location! "

"The lobby was quite illuminating to the entering eyes. Quite the classical touch. I appreciate the security staff. They were very friendly when requesting room key confirmations. "

"Loved the pool! Kids were in it all day "

"Great location to Times Square area…"

"Fantastic location in the heart of Times Square. The hotel is modern and really clean. The room was beautiful and had the comfiest bed ever. Staff are super helpful and friendly. Would definitely recommend. "

"Great location great place, the only thing is AC was loud in the room. "