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"Cozy outside areas with firepits. Grill by the pool was very handy."

"Cleanliness, convenience and service are top notch."

"I had a beautiful view volcano bay from my hotel room and there was beautiful pool with a little restaurant by the pool"

"Comfortable "

"Room very clean and all staff we encountered were very helpful and pleasant."

"The theme park shuttle was extremely helpful!! "

"Nice clean room"

"Good hotel."

"I enjoyed this hotel during our stay. We visited universal IOA and it is definitely walkable, but the hotel offers shuttles throughout the day. The sign up for these shuttles was super easy - just visit the universal counter the day before and pick a time. We also had no problems getting the return shuttle. They were offered for universal and epic universe. We utilized shuttles for both. The hotel room was always clean and towels were changed when we arrived back in the evenings. The room was big for just us 2. There is a Walgreens, hot pot, sushi, and other restaurants within walking distance. This is awesome when you don’t want to rent a car. Also, the staff was friendly and let us check in early. We waited in the lobby until we could check in and the lounging area is very comfy and I’m glad they will take your luggage if you want to walk around. I’ve really never had a bad experience at a Hilton and I will definitely continue to use them in the future! "