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The Grove Resort & Water Park Orlando

4.0 star property
Splash into fun at the on-site water park with thrilling slides and surf lessons, or head to nearby Disney for magical adventures after a day by the pool.

Choose dates to view prices

The Grove Resort & Water Park Orlando welcomes families with free water park access and body boarding. After water fun, guests can unwind in the spa tub or enjoy American cuisine at three restaurants with special kids' meals. The experience includes mini golf and shopping options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ₹16,035
₹23,278 total
includes taxes & fees
8 Jun - 9 Jun

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(222 reviews)
  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, Accessible

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, Accessible

  • 1396 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.6 out of 10
Excellent
(257 reviews)
  • 1266 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(153 reviews)
  • Water view
  • 1265 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms

8.4 out of 10
Very good
(78 reviews)
  • Water view
  • 1266 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

8.4 out of 10
Very good
(176 reviews)
  • 1396 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms, 2 Bathrooms

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms, 2 Bathrooms

7.8 out of 10
Good
(70 reviews)
  • Water view
  • 1396 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms (3 bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 bath)

7.2 out of 10
Good
(45 reviews)
  • 1544 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 3 Bedrooms (3 Bath)

52-inch flat-screen TV with cable channels

Condo, 3 Bedrooms (3 Bath)

7.4 out of 10
Good
(55 reviews)
  • Water view
  • 1544 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo, 2 Bedrooms, Accessible

Premium bedding, down duvets, in-room safe, blackout curtains

Condo, 2 Bedrooms, Accessible

7.8 out of 10
Good
(16 reviews)
  • 1266 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio (Terraces)

Studio (Terraces) | Premium bedding, down duvets, in-room safe, blackout curtains

Studio (Terraces)

7.8 out of 10
Good
(36 reviews)
  • Garden view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Terraces)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 Bedroom (Terraces)

8.0 out of 10
Very good
(39 reviews)
  • Garden view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Terraces)

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 2 Bedrooms (Terraces)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 708 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located on a lake, The Grove Resort & Water Park Orlando is in an area with great shopping. Disney Springs™ and Orlando Vineland Premium Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Surfari Water Park and Disney's Animal Kingdom® Theme Park. Travelling with kids? Don't miss Epcot® and Disney's Hollywood Studios®. Take the opportunity to explore the area for water adventures such as swimming. Visit our Winter Garden travel guide
View more Resorts in Orlando
Map
14501 Grove Resort Avenue, Winter Garden, FL, 34787

What's nearby

  • www.alamy.com
    Disney's Animal Kingdom® Theme Park
    15 min drive - 12.8 km
  • Disney Springs™
    Disney Springs™
    20 min drive - 25.0 km
  • Magic Kingdom® Park
    Magic Kingdom® Park
    20 min drive - 23.2 km
  • Universal Studios Florida
    Universal Studios Florida
    31 min drive - 41.5 km
  • Surfari Water Park
    3 min walk - 0.3 km

Getting around

  • Kissimmee Station
    29 min drive
  • Orlando International Airport (MCO)
    47 min drive

Restaurants

  • Checkers
    8 min drive
  • Wawa
    4 min drive
  • Culver's
    5 min drive
  • Taco Bell
    7 min drive
  • Circle K
    7 min drive

About this property

The Grove Resort & Water Park Orlando

Upscale family-friendly resort near Surfari Water Park
Located close to Disney's Animal Kingdom® Theme Park and Disney's Hollywood Studios®, The Grove Resort & Water Park Orlando provides free water park access, 3 poolside bars and a corner/local shop. Active travellers can enjoy amenities, such as surfing/body boarding and fishing, at this resort. For some rest and relaxation, visit the 2 hot tubs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. Enjoy the 24-hour gym, as well as activities such as boat tours. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with shopping on-site and mini golf.
You'll also enjoy perks such as:
  • 6 outdoor pools and a children's pool, along with a lazy river, a waterslide and cabanas
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a children's club (surcharge) and tour/ticket information
  • A lift, wedding services and a front desk safe
  • Guest reviews say great things about the family-friendly amenities, pool and helpful staff
Room features
All 865 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
Other amenities include:
  • Heating and ceiling fans
  • Free toiletries and hairdryers
  • 52-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 37.28 per night)
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 10 to 30 per person
  • 3 bars/lounges
  • 3 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Alfresco Market
  • Dyve Bar
  • Longboard Bar & Grill
  • The Springs Bar & Grill
  • Valencia Restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Free water park
  • Heated pool
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Shopping
  • Splash pad
  • Surf lessons
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM

Early check-in subject to availability

Early check-in fee: USD 84.38

Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: USD 112.50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are available for USD 20.0 per week

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Covered self-parking fee: USD 37.28 per night (in/out privileges)
  • Early check-in fee: USD 84.38 (subject to availability)
  • Late check-out fee: USD 112.50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: USD 20.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is available for a per service surcharge and must be requested at check-in. Fees vary from USD 30-95 per service, based on accommodation size and type of service required.

We should mention

Pool access available from 10:00 AM to 5:00 PM
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Grove Resort & Water Park Orlando have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 10:00 AM to 5:00 PM.

How much does it cost to stay at The Grove Resort & Water Park Orlando?

As of 31 May 2026, prices found for a 1-night stay for 2 adults at The Grove Resort & Water Park Orlando on 8 Jun 2026 start from ₹16,035, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Grove Resort & Water Park Orlando pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Grove Resort & Water Park Orlando?

Self-parking is available for USD 37.28 per night. Limited spots are available.

What time is check-in at The Grove Resort & Water Park Orlando?

Check-in start time: 4 PM; check-in end time: 2 AM. Early check-in is available for a fee of USD 84.38 (subject to availability). After-hours check-in is not available.

What time is check-out at The Grove Resort & Water Park Orlando?

Checkout is at 10:00 AM. Late checkout is available for USD 112.50 (subject to availability).

Where is The Grove Resort & Water Park Orlando located?

This family-friendly Four Corners resort is located on a lake, 0.2 mi (0.3 km) from Surfari Water Park, and within 9 mi (15 km) of Orange County National Golf Club and Disney's Animal Kingdom® Theme Park. Epcot® and Disney's Hollywood Studios® are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grove Resort & Water Park Orlando Reviews

8.0

Very good

8.2

Cleanliness

8.2

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 4951 out of 10015 reviews
Rating 8 - Good. 2060 out of 10015 reviews
Rating 6 - Okay. 1524 out of 10015 reviews
Rating 4 - Poor. 728 out of 10015 reviews
Rating 2 - Terrible. 752 out of 10015 reviews

Reviews

Verified

10/10 Excellent

rocio gascon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and the waterpark was great
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay for my daughter birthday very clean and kid friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and friendly staff
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loves the resort! Everything in one place and close to theme parks is a plus
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and food was delicious!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my kids loved the water park and the spacious rooms
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice friendly staff, felt tropical
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Dominique D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family had a blast!!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly place.I loved it great units ,a lot on the property. And I will be booking with them again
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFECT PLACE FOR THE FAMILY AT A VERY REASONABLE RATE
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is well maintained and a lot to do onsite. Great place for families. The rooms are very spacious. There was some notable areas that needed proper cleaning and upkeep, but overall it was nice for the price.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was a condo with kitchen and washer/dryer. We also loved that there were different pool options. Overall a great experience
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities
Clean room family friendly
Stayed 4 nights in May 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff let us check in 6 hours early no charge due to a last minute flight change.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the 2 bedroom, everything was great, if your planning to actually use the kitchen, might stop by Walmart and grab your food, they do have your bare essentials like 1 pot 1 small pan, couple of bowls,plates cups. They do have a k-cup machine. Beds were comfy, and everything was awesome. Also I loved having the security/guards there. Also great to have a garage there too
Stayed 7 nights in May 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The property was very nice. We did encounter a problem but as soon as we brought it to their attention, they took care of it. One of the elevators wasn't working which made a lot more steps when checking in/out but we made it work. It was a pretty long walk to get from Building 3 to the lazy river/splash pad but once we found a way to do it indoors, no issues with the little ones in the sun.
Stayed 7 nights in May 2026
Verified

6/10 Okay

Victoria

Liked: Amenities
Disliked: Staff & service
Upon arrival, items from previous guests were left in the room and the room was not stocked well. We requested towels and a cookie sheet, and didn't hear back for 24 hours so called again and they finally brought it the night before we were leaving from our week stay. We did not find the staff friendly or helpful. There was issues with our room that were never addressed, like a broken phone. We also accidentally left an expensive item behind in the bathroom, and called right after we left the resort but it still has not been found. There is no way it was not found by cleaning crew ( who arrived right after we left that morning). The amenities, pools etc were great, and the room was a good size, but I would not book here again or recommend this location.
Stayed 6 nights in May 2026
Verified

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Not worth the price in my opinion. Lamp shape and curtains had some stains on the. Outlets didnt work. Bathroom shower curtain looked cheap and dingy. Got the biggest suite they offer to hold up to 8 people and not enough blankets, pillows or towels. Pull out couch was a joke. Other 2 bedrooms have double beds that can barely fit 2 people ( I am 5 ft 130 lbs so not HUGE) No blackout curtains so sun was beaming in the morning. The pools were equivalent to my condominum pool where I live. Website made them looked bigger as though they were a lagoon. Everything is extra and overpriced. Staff was very friendly and helpful. Parking is super confusing. Wife was TERRIBLE. Got the "resort view" and was a full blow construction view of sand. Either lower the price or dont hype it up
Stayed 3 nights in May 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
The property was very good overall. It was a little out of the way, but worth it. The rooms were clean, the staff was great, the amenities were great overall and the space for my family was great as well. We spent a lot of time at the multiple pools, the adult ones were actually heated. The only shade I can throw just happens to be the same no matter where I go both professionally or personally, if an elevator is out, no matter how long my stay, it never gets fixed while I'm there! We stayed in the one tower where the elevator didn't work, and it was a pretty good haul every time trying to get to the car and the garage- slightly less than a haul when trying to get downstairs to do anything. I would have spent more money onsite if it was easier to get downstairs, we grabbed a few groceries for the room after the 2nd trip going the long way down the first day realizing we didn't want to have to do that for every meal and pool trip. The parking was a bit more than I expected at over $100 per vehicle for three days, we had 2. I would still recommend it to others as all the other things overshadowed the downsides.
Stayed 3 nights in May 2026
Verified

2/10 Terrible

Christy

Disliked: Staff & service, amenities, property conditions & facilities
We booked this resort specifically because it was advertised as a resort with a waterpark. The waterpark was the entire reason we chose to stay here, as we were looking forward to our kids being able to enjoy it during our trip. Unfortunately, after arriving, we were informed that the waterpark was closed. This was extremely disappointing and should have been clearly communicated before booking or at least prior to arrival. To make matters worse, the elevator closest to our room was also out of service. Since we were staying on the 5th floor, this created a major inconvenience. We either had to walk all the way to the other side of the complex just to find a working elevator or take the stairs up and down five flights. Traveling with children made this even more frustrating. Overall, the stay did not meet expectations, especially considering the amenities we booked the resort for were unavailable. Transparency about closures and better maintenance of essential facilities would have made a huge difference in our experience.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Annie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is a good option for large groups or multiple families who want to stay together, as the rooms are spacious and the property itself is beautiful. However, it is not well managed or maintained. We arrived at 6 p.m. for check-in with two rooms under the same reservation. We had requested that the rooms be close together since we were traveling with several young children, but the rooms were placed very far apart. For the pull-out sofas, only partial bedding was available. We requested the missing bedding when we arrived, but did not receive a sheet or blanket until around 1 a.m. The kids were exhausted, and we spent nearly two hours on the phone trying to get assistance before giving up and going downstairs to ask in person. One room eventually received bedding, while the other never did, so we had to use blankets as bedsheets. The hotel had also run out of pillows, so there were no pillows available for the pull-out beds. Overall, the staff was very difficult to reach and not very helpful. Most employees seemed annoyed whenever we asked questions or made requests. The water park was just okay—nothing especially exciting—and it was very crowded, with limited space for guests to sit or put down their belongings.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Kelsey

Liked: Amenities
Disliked: Staff & service
The check-in process was terrible. We arrived around 3:30 and was told to park in the parking garage when we could have easily parked out front. It took over 30 minutes to actually check in when there was about 10 employees checking people in. I have no idea what was taking so long. There was a person smoking weed right in front of the lobby door (which I don’t think is a good look). So first impression was AWFUL. The hallways of the hotel were tacky and humid, there were 5 doors you had to go through just to get to an elevator. With all that being said, the rooms were awesome for families. The 2 bedroom condo for a family of 4 with small kids was perfect. Honestly, no complaints on the room. It was clean. You feel like you’re in an Airbnb with the benefits of a hotel. The pools and water park were great for kids. VERY packed but it was also a holiday weekend so not sure if it’s always like that. When we got to the waterpark kids area, the lifeguard was scrolling on her phone. Not a great look. It seemed they don’t care about safety at the pool and there were teenagers running through the kids area. We had to leave and go to a calmer pool so we felt safe with our 3 and 2 year old kids. I will try the resort again on a non holiday weekend and make my final decision. Rant over.
Stayed 2 nights in May 2026
Verified

8/10 Good

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
The apartment layout is a game changer when traveling with children. We were able to cook food in the full size kitchen which saved us a lot of money. Walmart was near by which was convenient. We loved the pool. The kid splash pad was not heated and the water was extremely cold. So cold, my kids couldn’t use it. The surfing simulator costs money and is not included in your amenities. That was a bummer. The resort is a maze. It was so difficult to find your way around. A lot of walking and getting turned around. We would stay again though just for the apartment layout.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Waterpark, Surfari, and the multiple pools. Also loved the great food. The burgers, Hotdogs, and wings smelled great when they were being grilled by the staff at the pool...and tasted just as great. I will be back.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jennifer Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here in a three bedroom three bathroom with three children, destination was relaxing by the pools and a trip to universal one day. The watersides we're super fun and fast enough to captivate older kids. The room was clean and comfortable. For the price and the distance to everything it was perfect.
Stayed 3 nights in May 2026