Terrace/patio

Reviews of Hyatt Place Flushing/LaGuardia Airport

3 out of 5
Hyatt Place Flushing/LaGuardia Airport
133-42 39th Avenue, Flushing, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1004 reviews" "
Rating 8 - Good. 280 out of 1004 reviews" "
Rating 6 - Okay. 88 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jandeija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooftop restaurant/lounge upstairs it enhanced our experience by a lot! Super convenient and delicious!
Stayed 1 night in May 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay— loved the roof top bar
Stayed 3 nights in May 2024
Response from Customer Service on 26 May 2024
Janet, thank you for your wonderful feedback! The team at Hyatt Place Flushing/Laguardia Airport is thrilled to hear you enjoyed your stay and the rooftop bar. We're looking forward to welcoming you back soon!

10/10 Excellent

Tammy, Madison

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Customer Service on 26 May 2024
Tammy, thank you for your perfect rating of Hyatt Place Flushing/Laguardia Airport! Our team members are delighted to hear you enjoyed your stay. We're looking forward to welcoming you back soon!

10/10 Excellent

yen, Sweet Briar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 3 nights in Apr 2024
Response from Customer Service on 5 May 2024
Yen, thank you for sharing your experience at Hyatt Place Flushing/Laguardia Airport. We're elated to hear you had a wonderful time with us and we hope to have the privilege of welcoming you back in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It is NOW my favorite hotel to stay all the time!!
Stayed 1 night in May 2024
Response from Customer Service on 8 May 2024
William, we're thrilled to hear that Hyatt Place Flushing/Laguardia Airport has become your go-to place to stay! We appreciate your lovely feedback and can't wait to welcome you back soon. Your satisfaction is our highest priority.

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 3 May 2024
Elaine, thank you for choosing Hyatt Place Flushing/Laguardia Airport and sharing your rating. We're delighted to see you had an excellent stay and look forward to welcoming you back in the future. Safe travels!

10/10 Excellent

Giao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May 2024
Giao, it's wonderful to hear you had a splendid experience at Hyatt Place Flushing/Laguardia Airport. We appreciate your perfect rating and hope to have the pleasure of serving you again in the future.

6/10 Okay

DAVID

Stayed 2 nights in Apr 2024
Response from Customer Service on 1 May 2024
David, we noticed that your recent experience at our property was not up to standard evidently by the rating provided. We highly value your feedback and would appreciate any additional comments or specifics you have regarding your stay. This will assist us in making necessary improvements to serve you better next time. Thank you.

10/10 Excellent

Donal

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We liked everything.
Stayed 2 nights in Apr 2024
Response from Customer Service on 30 Apr 2024
Donal, we're thrilled to learn you had an exceptional experience at Hyatt Place Flushing/Laguardia Airport. Your satisfaction is our top priority and we are pleased to have hit the mark during your stay. We sincerely hope to have the pleasure of welcoming you back in the future.

6/10 Okay

vivian

Business traveller, Travelled with group
Liked: Staff & service
hotel is in the new Chinatown in New York, flushing, the location is very convenient to everywhere, such as various restaurants, shopping malls, and nightclubs.
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Vivian, your feedback about the convenient location with easy access to multiple amenities in the bustling vicinity is much appreciated. We trust the Hyatt Place Flushing/Laguardia Airport serves as a prime spot for travellers looking for the perfect mix of city living and relaxation. Hoping to welcome you back in the future.

10/10 Excellent

Heather, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, love the many nearby food options, and helpful staff
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Heather, thank you for the wonderful feedback. At Hyatt Place Flushing/Laguardia Airport, we're delighted to know you appreciated the spaciousness of your room and the variety of local cuisine options. It's always encouraging to hear our team members were valuable to your experience. We look forward to your next visit.

10/10 Excellent

Baofeng

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice hotel.
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
Baofeng, we're thrilled to hear you enjoyed the cleanliness and pleasant environment at Hyatt Place Flushing/Laguardia Airport. We hope to welcome you back for another exceptional stay soon.

10/10 Excellent

Jose P

Travelled with family
Is a quite and beautiful place to stay
Stayed 1 night in Apr 2024
Response from Customer Service on 19 Apr 2024
Jose, thank you for your five-star evaluation. We're thrilled to hear that you enjoyed the tranquility and aesthetic charm of Hyatt Place Flushing/Laguardia Airport. It's fantastic to know that your stay was pleasant. We eagerly anticipate your return in the near future.

10/10 Excellent

Shu

Stayed 1 night in Apr 2024
Response from Customer Service on 9 May 2024
Shu, it's great to see your perfect rating for Hyatt Place Flushing/Laguardia Airport! We are thrilled to know we met your expectations during your stay. We hope to have the pleasure to welcome you back in the future.

10/10 Excellent

Nga Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 18 Apr 2024
Nga Sze, it's wonderful to know your stay at Hyatt Place Flushing/Laguardia Airport was worthy of a top-notch rating. It's our pleasure to serve and we truly appreciate your positive feedback. Our team is looking forward to your next visit. Safe travels!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a Mets game!
Stayed 1 night in Apr 2024
Response from Customer Service on 14 Apr 2024
Teresa, it's delightful to hear that you found the Hyatt Place Flushing/Laguardia Airport to be a perfect spot for attending a Mets game! We appreciate your compliments and your choice to stay with us. We hope to see you again soon, perhaps for another game!

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, stayed for an early morning flight and used Uber in place of shuttle as it was full. Uber was there within 5 minutes and only took 15 minutes to the airport at 5am.
Stayed 1 night in Apr 2024
Response from Customer Service on 14 Apr 2024
Kenneth, it's wonderful to hear that you had a great experience at Hyatt Place Flushing/Laguardia Airport. We're glad that our team members impressed you with their friendliness. We are pleased that your Uber service was prompt and efficient, making your early morning journey to the airport smooth and fast. We look forward to welcoming you back for your future stays.

10/10 Excellent

Rishikumar Bipinbhai

Stayed 1 night in Apr 2024
Response from Customer Service on 3 May 2024
Rishikumar, it's great to know your stay at Hyatt Place Flushing/Laguardia Airport met your expectations. We hope your travels bring you back soon!

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Apr 2024
Response from Customer Service on 7 Apr 2024
Marvin, it's wonderful to hear that you enjoyed your stay at the Hyatt Place Flushing/Laguardia Airport. Quiet and tidy environments contribute greatly to a pleasant stay. We appreciate your kind review and hope to see you again soon for an equally enjoyable visit.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great location.
Stayed 3 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Anne, thank you so much for your wonderful feedback about Hyatt Place Flushing/Laguardia Airport. We're thrilled to hear that our prime location worked well for you. We appreciate your endorsement and hope to welcome you back in the near future!

8/10 Good

thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our visit. Its close to the subway and so many different restaurants. The staff were so nice and very helpful. I would highly recommend this hotel.
Stayed 4 nights in Mar 2024
Response from Customer Service on 24 Mar 2024
Thierry, thank you for sharing your satisfaction with your stay at Hyatt Place Flushing/Laguardia Airport. We're thrilled that you found the location convenient for subway access and dining choices, and appreciated the helpfulness of our team members. Your high recommendation is greatly appreciated. We're looking forward to welcoming you back on your next visit.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and comfortable. The rooms were very quiet even though the area outside is hustling and bustling. Easy walk to the MTA. Staff is also super friendly and professional. My only complaint is when I confirmed an early check-in on the phone before arrival there was no room available. I am a Hyatt member.
Stayed 2 nights in Mar 2024
Response from Customer Service on 18 Mar 2024
Laura, it's delightful to hear that you found the Hyatt Place Flushing/Laguardia Airport to be clean, comfortable, and quiet amidst the vibrant neighborhood. We are always thrilled when our valued members appreciate the ease of access to transportation and the professionalism of our team members. We understand there was some confusion regarding early check-in, and we appreciate your patience while we worked to get your room ready. We look forward to your next stay with us, ensuring your experience is flawless right from arrival.

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of China Town . Very clean and friendly staffs. Housekeeping is doing good job.
Stayed 2 nights in Mar 2024
Response from Customer Service on 15 Mar 2024
Danny, it's terrific to hear that you found Hyatt Place Flushing/Laguardia Airport exceedingly clean and that you appreciated the friendliness of our team members. Knowing as well that our housekeeping department left a positive impression on you truly delights us. Can't wait to welcome you back on your next visit. Safe travels until then.

10/10 Excellent

Howard

Stayed 1 night in Mar 2024
Response from Customer Service on 4 Apr 2024
Howard, thank you for rating your stay at Hyatt Place Flushing/Laguardia Airport so highly! We're thrilled to see that you enjoyed your time with us. We hope we can welcome you back soon for another exceptional experience.

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walkable to China Town so there a lot asian restaurants nearby. Shuttle service every hour from and to the airport and breakfast included.
Stayed 2 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Danny, thank you for sharing your positive experience at Hyatt Place Flushing/Laguardia Airport. We're delighted that you appreciated our cleanliness, the convenience of our location, the available airport shuttle service and the inclusive breakfast. We hope to welcome you back soon.

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Customer Service on 11 Mar 2024
Thank you for the fantastic rating, Bradley!It's outstanding you had such a wonderful experience at Hyatt Place Flushing/Laguardia Airport. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 Good

yanhe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Yanhe, it's great to see that you have had a positive experience at Hyatt Place Flushing/Laguardia Airport. Your rating carries great value to us, and we are pleased you've chosen our hotel for your stay. Your feedback helps us improve and continue to deliver an exceptional experience. We are eager to host you once more whenever you are in New York.

10/10 Excellent

chee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in staff thank you
Stayed 1 night in Feb 2024
Response from Customer Service on 24 Feb 2024
Chee, we're delighted to hear you found the check-in process at Hyatt Place Flushing/Laguardia Airport to be top-notch. We truly appreciate your compliments for our colleagues and we're grateful for your feedback. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

xuezhang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from Customer Service on 24 Feb 2024
Xuezhang, thank you for your positive feedback towards Hyatt Place Flushing/Laguardia Airport. It brings us joy to know you had a satisfactory experience. Looking forward to welcoming you back in the future.

6/10 Okay

Fenfang

Travelled with family
Disliked: Staff & service
I think the front desk is a little discriminatory.
Stayed 3 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
Fenfang, thank you for sharing your experience. We uphold the highest principles of hospitality, fairness, and respect at our hotel, which includes welcoming all guests with courtesy and open-mindedness. It's disheartening to hear you felt this was not your experience. Your views have been noted for introspection, as we continuously strive for improvement. We hope you will reconsider and give us another chance to serve you better in the future.

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great - great shuttle service from the airport, professional/friendly checkin, beautiful room. Have not slept overnight or had breakfast yet! Restaurant on 9th floor was great. I feel comfortable and safe in the hotel - the area around the hotel is teeming with crowds and traffic - but I'm staying for the convenience of being near the airport with bad weather predicted! I'm happy relaxing in my room.
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb 2024
Kathleen, it pleases us to read your positive review on the Hyatt Place Flushing/Laguardia Airport! We're thrilled to hear that our airport shuttle service, professional check-in process, and inviting rooms added to your comfort. Delighted as well that our rooftop restaurant met your expectations and offered a perfect spot for relaxation. We truly appreciate you choosing to stay with us for convenience, and we're glad you're experiencing peace and tranquility in our hotel. Enjoy the rest of your stay and breakfast tomorrow morning!

10/10 Excellent

hongwei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Service on 9 Feb 2024
Hongwei, thank you for the 5-star rating! It's great to hear that your experience at Hyatt Place Flushing/Laguardia Airport met your expectations. We look forward to welcoming you back soon for another wonderful stay.

10/10 Excellent

Cyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Feb 2024
Response from Customer Service on 5 Feb 2024
Cyn, thank you! It heartens us to see your positive review. At Hyatt Place Flushing/Laguardia Airport, we strive to create a delightful experience for all our esteemed guests. We look forward to your return in the near future.

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in the middle of Chinatown, surrounded by all the restaurants and an easy walk from the main street. Also, the hotel offers free continental breakfast daily and the room is neat and clean. But I just can't sleep at night. I stayed in a 3XX king guest room and could hear karaoke singing on both night I was staying. The singing lasted at least to 3AM in the morning. I will have to choose another hotel next time.
Stayed 2 nights in Jan 2024
Response from Customer Service on 2 Feb 2024
Kevin, it's great to hear that you appreciated our convenient location and cleanliness during your stay. However, it's regrettable that you encountered noise disturbances during your nights. This is not the standard experience our guests should expect. We will actively address this with hopes to provide a quieter environment in our establishment. Your feedback is greatly appreciated and will serve to improve future stays. We hope to have an opportunity to give you a more enjoyable experience in the future.

2/10 Terrible

JIACHENG

Disliked: Cleanliness, property conditions & facilities
Dirty and the shuttle is slow
Stayed 1 night in Jan 2024
Response from Customer Service on 1 Feb 2024
We regret to hear about your experience. It distresses us that cleanliness was not up to the mark and you found our transportation service less than satisfactory. We take your feedback seriously and will strive for improvement. Your satisfaction is of utmost importance to us.

10/10 Excellent

Hui

Stayed 2 nights in Jan 2024
Response from Customer Service on 1 Feb 2024
Hui, it's wonderful to know you had a full-star experience at Hyatt Place Flushing/Laguardia Airport. We sincerely appreciate your rating and are thrilled that your visit was a memorable one. We hope to have the pleasure of welcoming you back in the near future. Safe travels.

4/10 Poor

Endian

Business traveller
Disliked: Staff & service
Charging for bottle water
Stayed 1 night in Jan 2024
Response from Customer Service on 29 Jan 2024
Endian, we are sorry to note your concern regarding the charge for bottled water. While it is standard practice to offer some amenities with a fee, we appreciate your feedback as it assists us in re-evaluating our approach. Please consider staying with us again and we promise an experience that better suits your expectations.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and a super fun location. Visited the rooftop bar for appetizers before heading out to explore tons of options for dinner.
Stayed 1 night in Jan 2024
Response from Customer Service on 25 Jan 2024
Tara, it's delightful to read about your positive experience at Hyatt Place Flushing/Laguardia Airport. We're glad you appreciated the friendliness of our team members and the vibrant location, too. It seems our rooftop bar made a good impression on you prior to you venturing out to discover nearby dining choices. We hope to have the opportunity to serve you again. Safe travels!

2/10 Terrible

TERRENCE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad attitude and disgusting sofa
Front desk employees had bad attitude. The sofa inside room is disgusting.
Stayed 2 nights in Jan 2024
Response from Customer Service on 24 Jan 2024
Terrence, it is disappointing to hear about your recent experience. Please accept our sincerest apologies for the perceived unprofessional attitude of our team members and the state of your room furnishings. We certainly strive for a high level of care and cleanliness and it seems we've missed the mark this time. Rest assured, we take all feedback seriously and will use your comments as an opportunity for improvement. Thank you for taking the time to bring this to our attention.

10/10 Excellent

Mian

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel ever
Stayed 2 nights in Jan 2024
Response from Customer Service on 21 Jan 2024
Mian, thank you for your outstanding review. We're pleased to hear you enjoyed your stay at Hyatt Place Flushing/Laguardia Airport. Our team members work diligently to ensure our guests have a memorable experience and your comments are a testament to this. We eagerly anticipate your next visit.

8/10 Good

Endian

Business traveller
Liked: Cleanliness, room comfort
Charging water 3 dollar per bottle
Stayed 1 night in Jan 2024
Response from Customer Service on 19 Jan 2024
Endian, thank you for sharing your feedback after your recent stay. It's noted that you had concerns on the pricing of our bottled water. Please be assured that our team offers rates reflective of the value and quality they bring. We hope for another chance to serve you better in the future.

10/10 Excellent

Nathan

Travelled with partner
Stayed 1 night in Jan 2024
Response from Customer Service on 19 Jan 2024
Nathan, we're thrilled to hear you had an excellent stay with us at Hyatt Place Flushing/Laguardia Airport. We thank you for your top-rate review and promise to continue offering the superb service that guests like you appreciate. We look forward to welcoming you back on your next visit to the area. Safe travels!

10/10 Excellent

Alan, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Service on 15 Jan 2024
Alan, thank you for sharing your positive rating of your stay at Hyatt Place Flushing/Laguardia Airport. It appears you had an excellent stay, and we're thrilled to know that. Our team looks forward to the opportunity to serve you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 31 Dec 2023
We appreciate the solid rating. At Hyatt Place Flushing/Laguardia Airport, we continuously strive to provide an excellent stay for all our guests. We're glad to know you had a positive experience and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Customer Service on 28 Dec 2023
Nana, it's wonderful to see your high rating! The Hyatt Place Flushing/Laguardia Airport is thrilled you had a fantastic experience. We're looking forward to your next visit.

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Customer Service on 24 Dec 2023
Janelle, it's wonderful to hear that your stay at Hyatt Place Flushing/Laguardia Airport was such a success. We're grateful for your positive rating and look forward to welcoming you back on your next visit!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Simply put, I do not like New York City
Stayed 1 night in Dec 2023
Response from Customer Service on 14 Dec 2023
Kevin, it's great to hear that despite your reservations about the city, you chose to stay with us at Hyatt Place Flushing/Laguardia Airport and left a high rating. We hope our accommodations and service were a bright spot in your NYC visit, and we'd be delighted to welcome you back should your travels ever bring you to the city again.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a very nice place, and rooftop bar staff is awesome! Will be back
Stayed 2 nights in Dec 2023
Response from Customer Service on 21 Dec 2023
Nicolas, it's wonderful to hear that you had an enjoyable stay at Hyatt Place Flushing/Laguardia Airport. We're thrilled our rooftop bar and the dedicated team members there made your experience even better. We eagerly await your return visit.

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 5 Dec 2023
Thank you for the wonderful rating, Rachel!It's excellent you enjoyed your time at Hyatt Place Flushing/Laguardia Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Customer Service on 5 Dec 2023
Edgar, it's wonderful to see that you had a five-star experience at Hyatt Place Flushing/Laguardia Airport. We appreciate your high rating and look forward to welcoming you back in the future.