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DoubleTree by Hilton New York Times Square West

Photo gallery for DoubleTree by Hilton New York Times Square West

Property entrance
In-room safe, desk, laptop workspace, blackout curtains
View from room
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of DoubleTree by Hilton New York Times Square West

DoubleTree by Hilton New York Times Square West

4.0 star property

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
350 W 40th St, New York, NY, 10018

Explore the area

  • Popular LocationTimes Square5 min walk
  • Popular LocationBroadway8 min walk
  • Popular LocationEmpire State Building15 min walk
  • AirportNew York, NY (LGA-LaGuardia)36 min drive

Room options

About this area

New York

Near a metro station, DoubleTree by Hilton New York Times Square West is in Manhattan, a neighbourhood in New York with great shopping. The area's natural beauty can be seen at Central Park and Bryant Park, while Broadway and Barclays Center Brooklyn are cultural highlights. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Times Sq. - 42 St. Station is 7 minutes on foot and 42 St. - Bryant Pk. Station is 9 minutes.
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Map

What's nearby

  • Times Square - 5 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 10 min walk
  • Bryant Park - 11 min walk
  • Empire State Building - 15 min walk

Getting around

  • Times Sq. - 42 St. Station - 7 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • Shorty’s - 2 min walk
  • Beer Authority - 2 min walk
  • Il Punto Ristorante - 3 min walk
  • Piccolo Cafe - 3 min walk
  • Dean & DeLuca - 3 min walk

About this property

DoubleTree by Hilton New York Times Square West

4-star hotel near Broadway
A short walk from Times Square and Madison Square Garden, DoubleTree by Hilton New York Times Square West provides a corner/local shop, a rooftop terrace and a cafe. The on-site restaurant, Tranzit, features American cuisine. In addition to dry cleaning/laundry services and 2 bars, guests can connect to in-room WiFi (surcharge).
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and 2 meeting rooms
  • Luggage storage, concierge services and a front desk safe
  • Free newspapers, a computer station and a 24-hour front desk
  • Guest reviews give top marks for the proximity to shopping
Room features
All 612 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as air conditioning and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 40-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers and housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day), Wired Internet (surcharge)

Parking and public transport

  • Secured valet parking on site (USD 85 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 24.95-30.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Tranzit
  • High Bar

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (900 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 25 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 24.95 and USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Is DoubleTree by Hilton New York Times Square West pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 25 lb per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at on 6 Feb 2023 start from ₹8,751.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton New York Times Square West?

Valet parking is available for USD 85 per day.

What time is check-in at DoubleTree by Hilton New York Times Square West?

Check-in is from 3 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton New York Times Square West?

Checkout is at noon. Late check-out is available for a fee.

Where is DoubleTree by Hilton New York Times Square West located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square and Broadway. Madison Square Garden and Rockefeller Center are also within 15 minutes. Times Sq. - 42 St. Station is 7 minutes by foot and 42 St. - Bryant Pk. Station is 9 minutes.

Can I cancel my reservation for free at DoubleTree by Hilton New York Times Square West and receive a full refund?

Yes, DoubleTree by Hilton New York Times Square West offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton New York Times Square West cancellation policy on our site for more details about any exclusions or requirements.

DoubleTree by Hilton New York Times Square West Reviews

DoubleTree by Hilton New York Times Square West Reviews

Reviews

6.6
Rating 10 - Excellent. 650 out of 2484 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 613 out of 2484 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 454 out of 2484 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 348 out of 2484 reviews" "
" "4 - Poor 14%
Rating 2 - Terrible. 419 out of 2484 reviews" "
" "2 - Terrible 17%

7.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.7/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ocean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and it was very nice and clean. Updated decor. Staff was so nice. I will be staying again next time i visit NYC! And location was unbeatable.
Stayed 4 nights in Jan 2023

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Good location . Smalll rooms , no cookies ! I booked this hotel for the warm cookies they had no cookies when I checked in or when I checked out . The one is times sq is dated but nicer .
Stayed 1 night in Jan 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check-in, rooms were very nice and great location
Stayed 1 night in Jan 2023

2/10 Terrible

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is in a conveniently located location. However, the staff at the front desk, in particular a clerk by the name Destiny, was extremely unfriendly, impolite, and rude. Most of the clerks are very unfriendly and rude. The only person that we found to be of outstanding professional demeanor and service, polite, and friendly was Carlos. He made us feel welcome and was always attentive and provided assistance to us and other customers. I wish the front desk clerks could learn from Carlos' manners and outstanding customer service skills.
Stayed 6 nights in Jan 2023

10/10 Excellent

Mellyann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No a
Stayed 3 nights in Jan 2023

8/10 Good

Kathleen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, however my reservation was for two rooms with king beds and we were given two rooms with two double beds. Otherwise, no complaints!
Stayed 2 nights in Jan 2023

6/10 Okay

LORI

Liked: Staff & service, amenities, property conditions & facilities
When we first checked in they had wrong room we had to go back downstairs as i went to front desk a man started yelling at me we were accomidated for room at 11 am the next day before check out which wasnt till 12 the maid came walking in on us

10/10 Excellent

Evangelina, Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!!

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Lousy elevators

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to multiple Times Square attractions. Close to good spots for food and public transportation. Room was a little small but very clean and quiet for NYC.