Hotel is dated and the elevators weren’t working. The location is good. Upgraded to huge suite.
Very upscale, in a great location close to times square. Beautiful views from the room. The bed and set up of the tv and lights are amazing
Convenient location, small room, but quiet and clean
Air conditioning and heating is noisy. Body lotion would be nice to have
Conveniently situated beautiful hotel. My family and I booked three rooms. The ones who arrived 3 days before us had an amazing view from their room. Rooms were spacious and clean. The faucet in the shower was damaged, but I was only staying one night. Breakfast was not complementary, but I ordered ...
Only one elevator working, but did not matter because it is a slow time of year.
Very poor communication skills by some of the staff
Comfortable rooms, excellent service, close to Central Park and other NYC sights.
Hotel has character. Rooms are good size for a Manhattan hotel. Rooms are heated by steam radiators. When it was 20 degrees outside our room was so hot that we had to turn on the window air conditioner to be comfortable. Over all pretty good. Convenient to Central Park and museums.
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