Search Marina Hotels in Uptown

"My second stay at The Lucerne. Love the location; staff is friendly, room is clean and comfortable. Will return. "

"Wasn’t crazy about front desk woman. Not friendly. Had problem with booking. Did not seem to want to help. Everyone else was great"

"Great service, great location great facilities "

"Great location, spacious room, nice balcony"

"I will come back, due the Great customer service we received at Front desk with a guy that I would like to be recognized but I don’t remember his name "

"Comfortable and clean hotel."

"Very clean room and friendly staff. "

"Always fabulous, have stayed here several times. The staff, locationand decor are absolutely the best. Thank you Empire Hotel♥️♥️♥️♥️♥️"

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee replacement and it was extremely traumatic for her to not be able to lay down and ice her leg and to be treated so poorly while I spent hours trying to re plan our entire trip to see my daughter in college. We were very relieved to be in the such great hands at the Mondrian Oriental. I can’t say enough good things about every single aspect the staff did to make our stay special! It is truly a gem. "