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"The property was extremely clean, friendly staff and amazing bedding! I’m always concerned about quality and it was such a surprise see how warm and clean this hotel was, so much so that I’m making it a point to look for more Hyatt properties to stay in! Location is fantastic too! Right off of the square and a few blocks from Broadway if you’re catching a show!"

"Micro rooms are clean and all you need in NYC. The sheets are a bit ruff; otherwise, all good."

"We had a great experience at this hotel! Very clean. Staff was very friendly."

"The location was great, nice clean hotel wish it had a restaurant."

"The hotel was nice and in a good location. However, the water was shut off in the morning and we couldn't take a shower, brush our teeth, wash our hands, or even flush the toilet. By the time we saw the notice, it was too late."

"This was the perfect spot for me to stay while I was solo traveling in NYC! My room was comfortable and had everything I needed, and was cleaned every day. The property is centrally located in Manhattan and 3 minutes away from the nearest subway station. It was pretty quiet considering and I never had to wait for a bathroom. The rooftop terrace was also beautiful, I couldn't believe what I got for such a great price. I will definitely be back on my next trip to NYC."

"The room was decent- but couldn’t sleep as windows not quiet and listened to the music in the restaurant across the street until 2 am- very loud"

"Great experience and had lots of fun!"

"There is $ma destination fee, $35 a day from a day you check in and check out. But you can use to purchase Starbucks coffee and food at the lobby and bar afternoon. If you don’t use it, you’ll be still charged $35 a day. Ed Sheeran gives you two ticket of the Guten HAIM Museum or two hours like rental at the Central Park. Our room was 21st floor which has not been remodeled. Our room was clean, but furnitures were old. Great strong shower and very comfortable bed!"