Search Hotels with Balcony in Central Park West

"The staff was very friendly and accommodating. If you like great customer service, this is the place to stay!"

"I really liked staying at this hotel. It was a great location, excellent food options and staff was very attentive. The bar had great live music and drinks. Rooms were clean and beds were comfy. "

"Yes but at almost $50 "

"We found this hotel good value for the money. For the busy location our room on the 11th floor was quiet and we had good nights' sleeps and naps. We had a street view, and it appears that all rooms have one. We liked that there were four elevators and we never waited long. There was some construction going on in the hotel, so there was some off and on noise 7AM-4PM. Staff were friendly and helpful. The room was a bit chilly, and you can not adjust the temperature even within a range-an engineer had to come. We wish an extra blanket had been provided in the closet. The bathroom was well lit to shave and do makeup and, while compact, was well set up. We enjoyed having a tub for a hot bath. Shower supplies and a hair dryer were provided but no hand soap. Storage was good. The closet was adequate and had plenty of hangers plus an iron an ironing board. Two suitcase racks were provided. The dresser had six drawers. There was a desk and a night table with lamps and drawers. Internet was strong. We did not use the TV, but it was a good size. Furniture was old and a bit worn. There is no room service. There are ice machines on every floor, but finding one that was working was a challenge. We had to go up two floors for ice. The lobby is big and has a reasonable amount of seating, and luggage check is available via the doormen for no fee, but tip is expected."

"Friendly staff, excellent location, excellent dining nearby"

"A/C unit was not working properly. Technician had to be sent twice (suspecting they were not really sent the first time). Queen bed was a lot closer to a full."

"Great location in NYC. Close to Time Square and lots of restaurants!"

"Everything, in general, was wonderful—the breakfast was exquisite. My regards go out to the entire staff, including all the Dominicans and other Latinos I met; the service at the bar was exquisite, and everyone was truly great. As for cleanliness, I give them 200% out of 100%. This was my first time in New York, and let me tell you: on my next visit, I will definitely return to this hotel—it is perfectly centrally located."

"Hotel is just ok. No door help, have to take a slow elevator to the lobby, then another elevator to your room. Lobby was super crowded and chaotic at check-in and check-out. Staff was ok but not super friendly. They had rooms ready but charge $75 for early check-in regardless. Room was small and dark with very little light, terrible bathroom lighting, not a lot of extra towels. No hair dryer had to call for one. Fire drill performed during the day with very little warning. Alarms blared so loud for 15 min and elevators were shut down. Had to take the stairs but it was a maze of hallways to get to the lobby. Night manager was rude when we asked about using our hotels.com credit for room service since one of us was sick and could go not to the restaurant. Was told no we can’t use our credit unless we eat there no exceptions. Location was ok next to Neil Simon theater where we saw MJ which was fantastic and was the bright spot of our stay. Would not recommend."