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"Our stay was good. Lovely hotel, lovely service from the staff. Check in was chaos due to a concert everyone was attending so definitely check in online when you’re given the option, I wish we had. Room was a little tatty, the bathroom door had severe water damage & the sink plug didn’t work, so the sink wouldn’t hold water so I had to keep the tap running which I think wastes water just for the sake of replacing a plug. The shower was fantastic, overhead & great pressure. Room was clean though...

""Great value for money! Clean, comfy, and everything I needed for a short stay. Perfect for budget travel.""

"This was my second stay at the Arden, as there was nothing on at the NEC the price was right. "

"All the staff were so helpful and the reception staff were amazing, they helped with our directions to the Arena and train station. Nothing was too much trouble from all the staff, i would highly recommend this hotel x"

"We had a room on the third floor 321 and we switched the TV off at 12.30am. There was a noisy air conditioning unit outside our window. There was a noise on the inside of the room it sounded like a phone that was left off the hook but really loud. I rang down to reception at 3.20 am. To let them know. I wasn't going to move rooms in the middle of the night. The receptionist was lovely and apologised. I took a nyhtol sleeping tablet and tried my hardest to sleep... I even put in ear plugs but...

"Staff were really friendly and helpful. The rooms are tidy and clean and beds comfy. Although the outside of the hotel is old the inside is modern. Very handy for utilita arena."